Customer Service Engineering Degree Apprenticeship

Start date:

September 2027

Location:

Filton, Bristol Duration: 4 years and 3 months University:
Weston College and University of the West of England Degree: BEng (Hons) Aerospace Engineering Standard:
Aerospace Engineering Degree Apprenticeship - ST0010 Aerospace Engineer Level 6 Final date to receive applications:
Applications will be open until 4 January 2027. After this date, the advert will close once sufficient applications are received. Early submission is recommended.

• Salary: £23,245 35 hours per week
• Half day Fridays!
• 25 days holiday plus bank holidays
• Pension
• Success share
• Plus many more flexible benefits!

Launch an exciting career by joining our Airbus Apprenticeship programme! Our Apprentices receive second to none training, gaining the necessary skills, knowledge and experience to enable you to make an immediate contribution when you enter the workforce. An Airbus apprenticeship offers you the opportunity to gain qualifications with no fees, whilst acquiring new skills through vocational training, and a competitive salary.

Customer Services is responsible for supporting the entire Airbus fleet through providing in-service solutions, maintenance requirements and procedures while ensuring continued airworthiness and safety of the flying fleet. You will be the face of Airbus in front of our customers providing support and assistance with technical queries and new solutions ensuring customer satisfaction with every interaction.

As a Customer Services Engineering Apprentice your journey begins with a nine-month vocational foundation diploma. Afterward, you’ll join our experts at Filton, diving into real engineering work on our Commercial Aircraft Programmes.

You’ll be assigned to a department with incredible career potential, including:

• Scheduled Maintenance - work with the Design Office, Customers and Aviation Authorities to define and establish the Airbus Maintenance Program;
• Service Bulletins Retrofit solutions - provide recommended, mandated and operator requested in-service modifications;
• Ground Support Equipment & Tooling - designing, testing, validating and supporting tooling and equipment, to assist customers with maintenance, repairs and the overall operability of the aircraft;
• Technical Data - production of approved maintenance procedures and parts catalogue for the continued airworthiness of their aircraft operations;
• Spares Engineering - providing support to major and daily repairs by resolving technical issues in coordination with procurement, production, logistics and quality;
• Supplier Management - working closely with our suppliers to obtain the documentation needed to support our Airbus authoring lines and the customer directly.

In addition, to your work placements and studies, there are a number of excellent training opportunities open to you that cover a variety of subjects, as well as encouraging you to get involved in extracurricular education and community projects designed to broaden your experience and help you develop both your professional and personal skills along the way. We empower our apprentices with significant placement flexibility.

You’ll not only gain deep technical expertise within your core area but also develop a diverse skill set through rotations in various Customer Service departments. This unique blend of academic study, on-the-job experience, and training ensures you’re well-equipped for a successful and impactful career.

• 112 UCAS points or above: 3 A Levels BBC or above which must include Maths at B or above AND Physics or Chemistry at C or above, with a further level/AS-Level/BTEC Diploma
• OR BTEC Extended Diploma:
  Aeronautical Engineering, Advanced Manufacturing in Engineering, Construction and the Built…