Programme Management Office; PMO Manager

Overview

At NHS Blood & Transplant (NHSBT), we provide a service that is unique, we help our donors do something extraordinary to save or enhance a life in need. You too can join us and play your part in our life‑saving organisation. We are looking for a PMO Manager to join the Donor and Session Programme (DASP), a critical digitally‑led transformation programme to truly transform how donors engage with NHSBT to ensure equitable access, enhanced safety, and resilient supply chains for lifesaving blood and plasma products.

This is a key role for the programme, and you will be joining us at inception stage, enabling you to have full impact on delivery.

• Lead and develop the Programme Management Office (PMO) for a major transformational programme, ensuring governance, compliance, and alignment with organisational standards, including Central Programme Management Office (CPMO) standards.
• Lead a PMO Administrators and Coordinators, providing clear direction, role clarity, and supportive line management.
• Ensure the integrity, accuracy, and accessibility of all programme information, supporting effective governance and decision‑making.
• Manage programme documentation, including quality assurance and adherence to standards, and facilitate effective communication channels for information dissemination.
• Drive continuous improvement initiatives for the Programme Information Hub, optimising tools and processes to enhance information management efficiency and effectiveness. This is to develop and improve service.
• Foster a psychologically safe and collaborative environment where team members feel valued, motivated, and empowered to deliver high‑quality PMO services.
• Provide planning, coordination, and control to maintain delivery cadence across all work streams.
• Build strong relationships across the programme, using emotional intelligence and effective communication to navigate complex stakeholder environments.
• Exercise high level analytical judgement on complex programme issues that are multi‑stranded where data is incomplete or contradictory.

It takes all types of people to deliver the kind of service that saves and improves lives. At NHS Blood and Transplant, you'll join a team of more than 6,000 people who are making a genuine difference to communities, families, friends, relatives and more across the UK. We play a unique and special role in the NHS by helping people do something extraordinary — donate blood, blood products, organs, tissues, or stem cells to save someone in need.

Our three core values are what set us apart. They guide and inspire everything we do. By being caring, expertly meeting the needs of our patients and our people, and accepting nothing less than the best quality, we can do extraordinary work and help our people to do something extraordinary in their career, too.