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Service Desk Team Lead - Drive Excellence; Hybrid

Job in Bradley Stoke, North Fringe of Bristol, Gloucestershire, England, UK
Listing for: VC Evidensia UK
Full Time position
Listed on 2026-07-13
Job specializations:
  • IT/Tech
    HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 42000 - 62000 GBP Yearly GBP 42000.00 62000.00 YEAR
Job Description & How to Apply Below
Position: Service Desk Team Lead - Drive Excellence (Hybrid )
Location: Bradley Stoke

IVC Evidensia is seeking a Service Desk Team Leader to guide a team of Service Desk Engineers across UK & Ireland. You will drive service excellence, develop people and improve processes in a fast-paced technology environment.

You’ll lead day‑to‑day operations, manage workloads, ensure quality standards, handle escalations and collaborate with IT teams, suppliers and project teams to deliver change and exceptional customer support.

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