Lake Compounce - Seasonal Parking Supervisor

locations:
Lake Compounce, 822 Lake Ave, Bristol, CT 06010, United States of America Our story began 75 years ago when the Herschend family discovered wonder deep in an Ozark Mountain cave—and chose to share it with the world. Today, Herschend is the largest family-held themed attractions company, with 49 leading attractions and immersive experiences that reach audiences worldwide.

While each brand offers something unique, all are united by a shared purpose:
* Bringing Families Closer Together by Creating Memories Worth Repeating*. Our passionate hosts make this purpose possible through everyday acts of love and service—what we call Heartspitality—the intersection of heart and hospitality.

As an equal-opportunity employer, we strive to provide environments where every host, guest, and partner feel welcome, valued, and loved. We firmly believe that words and actions matter, which is why all individuals are to be treated equally and with respect.

The Parking Supervisor ensures the parking operation runs efficiently. This position ensures that all parking lots are cleaned, hosts are in place, and guest cars are parked quickly and efficiently.
** We are currently looking for a:
** Lake Compounce - Seasonal Parking Supervisor
** Roles & Responsibilities:
** The Parking Supervisor ensures the parking operation runs efficiently.  This position ensures that all parking lots are cleaned, hosts are in place, and guest cars are parked quickly and efficiently.
** Roles & Responsibilities:
**** Supervisory Duties:
*** Supervise the daily operations of the Parking team and any other assigned departments
* Lead by example, attitude, and as a representation of Lake Compounce’s core values
* Act as an approachable mentor and coach to all assigned hosts
* Ensure compliance with company and industry best practices, policies, and procedures to create a safe and productive environment for colleagues and guests.
* Become knowledgeable of performing the essential duties of all parking positions and backfill these positions when needed
* Participate in all aspects of supervision of assigned employees, including hiring, orientation, training, performance coaching, and discipline.
* Ensure that all required meal and other breaks are being given in accordance with Connecticut state law
** Departmental Duties:
*** Welcome guests to the park, while guiding them to an open parking spot
* Ensure that all POS financial transactions for parking lots are accurate and in-compliance with PCI standards
* Ensure the smooth process of parking cars
* Courteously assist guests with questions and complaints
* Assist in directing guests to the proper parking space, when needed
* Follow the designated safety procedures when directing cars in the parking lot
* Ensure that all vehicles are parked in an efficient manner
* Prevent guests from carrying unauthorized items through to bag check
* Maintain overall upkeep of the parking lots, including trash clean up and removal
* Direct emergency services such as fire and police in the event of an emergency
* Assist with special parking details in emergency situations or for special events
* Assist other Guest Experience departments as needed
* All other duties assigned by leadership
*
* Education & Experience:

*** No education requirements for this role
* 1+ years of related work experience preferred
** Language:
** Ability to read, write, and speak fluent English;
Spanish or other bilingual language skills are a plus.
** Requirements:
*** Must be at least 18 years of age to comply with Connecticut Child Labor Laws
* Ability to work flexible schedule, including evenings, weekends, and holidays
* Ability to maintain a positive and professional attitude in difficult situations
* Ability to address multiple tasks and priorities in a fast-paced environment
* Ability to work independently as well as with a team
* Must be proactive, a quick learner, and able to collaborate well in a workplace
* Excellent customer service skills, ability to resolve questions, problems, issues, and concerns
*
* Physical Requirements:

*** Ability to stand, walk, and remain on feet for majority of the workday
* Ability to occasionally stoop, twist, kneel, bend,…