Bilingual Care Manager- Spanish Speaking

Wheeler's vision is that all people will have the opportunity to grow, change and live healthier, productive lives. Our mission is to provide equitable access to innovative care that improves health, recovery and growth at all stages of life.

POSITION SUMMARY

The Bilingual Care Manager provides outreach to all Care Management assigned patients and establishes a comprehensive care plan. The Care Manager supports the monitoring of patient outcomes and ensures the completion of various health screenings. The Care Manager arranges and follows up on all external and internal referrals for Wheeler services. Wheeler Health & Wellness provides an integrated, comprehensive continuum of patient-centered primary care, behavioral health and community resources to enhance health equity and achieve the triple aim of health reform: improve health, reduce costs & increase quality.

Hourly Rate $22.00

Bilingual Stipend $2,288 annually

EDUCATION AND EXPERIENCE/QUALIFICATIONS

Bachelor’s in social work, psychology, or other human services related field plus at least 1 year of related experience or a High School Diploma/GED and 5 years related experience. Case management experience in a health care setting is preferred. Knowledge of Connecticut community resources and organizations. Candidate must be able to speak fluently in both English and Spanish.

Exhibits strong interpersonal, critical thinking and problem-solving skills. Good written and communication skills. Excels in efficiency and time management skills. Maintains a calm demeanor and practices active listening skills. Ability to provide empathy and compassion to population served. Demonstrates proficiency in Microsoft Office applications and other software programs.

LOCATION

Plainville, CT

SCHEDULE

Full time

EMPLOYEE BENEFITS

At Wheeler, we're committed to not only supporting your career growth but also ensuring your well-being and security. Here's how we invest in you:

Nurture Your Health:

• Comprehensive medical and prescription insurance through Centivo
• Comprehensive dental and vision insurance through Cigna
• Access to wellness programs to support your physical and mental health

Secure Your Future:

• Enjoy peace of mind with company-paid life and AD&D insurance
• 403(b) Plan, with contributions from the company

Fuel Your Career Growth:

• Pursue your educational goals with our Education Reimbursement Program
• Access training and development opportunities, including supervision towards licensure
• Qualify for the National Health Service Corps (NHSC) loan repayment programs
• Receive a productivity incentive to recognize your hard work and dedication
• Get reimbursed for licensure/certification expenses

Maintain Work-Life Harmony:

• Recharge with generous paid time off, including:

• 15 vacation days per year to explore and recharge

• 8 sick days per year for your well-being
• 2 personal days per year for your personal needs
• 2 floating holidays per year to celebrate what matters to you
• 9 paid company holidays to spend with loved ones
• Access free and confidential counseling through our Employee Assistance Program (EAP)

ESSENTIAL DUTIES AND RESPONSIBILITIES

Provides outreach to all Care Management assigned patients and establishes comprehensive person centered care plans.

Follows up on any missed appointments, referrals, medication refills and social determinants of health concerns.

Collaborates and actively communicates with individuals from the patient’s interdisciplinary care teams and addresses any barriers or concerns that would impact patient health outcomes.

Lead driver in addressing and coordinating Health and Wellness Center services based on the needs identified in the individualized patient centered care plan.

Supports the monitoring of patient adherence to Care Plan and follows up with patient, provider and integrated care team for wrap around services to enhance patient treatment by identifying barriers and resources and navigating access to care.

Conducts health care screenings when necessary to facilitate the coordination of services and resources.

Provides timely documentation of care coordination efforts, as indicated.

Supports clinical best practices and patient centered care plans to help patient…