Senior Director of Clinical Services; Licensed: APRN, PA, CNM

Planned Parenthood of Southern New England

Care. No Matter What.

We are Planned Parenthood of Southern New England, one of the region’s largest and most trusted providers of reproductive health care. We are recognized for the wide array of services we provide, the outstanding sexual health education we deliver, and our strong commitment to social justice.
Working for Planned Parenthood is more than a job; it’s being a part of a powerful movement. Together, we’ll take pride in shaping the future of sexual health and reproductive rights for all people.

The Director of Medical Services will be an inspiring leader and knowledgeable clinician with a deep commitment to sexual and reproductive freedom and social justice. The Director of Medical Services will partner with a dynamic Clinical Support Team (CST) that provides frontline healthcare at our health centers across CT and RI, providing over 100,000 visits to patients annually.

In collaboration with the Chief Medical Officer (CMO), the Director of Medical Services works closely with CST members and other Planned Parenthood of Southern New England (PPSNE) departments to ensure that our health centers provide person-centered, high-quality care that complies with Planned Parenthood Federation of America (PPFA), federal, state, and local requirements. The Director of Medical Services plans, writes policies for, and coordinates and evaluates health care services at PPSNE.

This position supervises the Lead Clinicians, the Orchard Lab Manager, and the Clinical and Research Coordinator. The Director of Medical Services reports directly to the Chief Medical Officer and is a vital member of the Clinical Support Team.

• In partnership with the CMO and the Medical Director, the Director of Medical Services directs, coordinates, and evaluates clinical services provided to patients, in consultation with the Clinical Support Team, and other appropriate personnel. They ensure the delivery of an efficient, culturally responsive, and timely health care service that lives up to our commitment to provide the highest quality, accessible, patient-centered care that is outcomes‑and impact‑oriented with a focus on addressing health disparities particularly for Black communities.
  
  They focus on new project implementation and urgent issues that arise, and work closely with center managers and their direct reports on staff recruitment and hiring.
• Directs recruitment, selection, and development of clinical staff.
• 1. Partners with regional directors and center managers to identify clinician staffing needs.
• 2. Directs the hiring process for clinicians and supports in hiring other licensed clinical staff as needed. Sources candidates and conducts initial interviews and collaborates with regional directors and center managers to complete the hire.
• 3. Facilitates training and development of clinicians including clinician conferences.
• 4. Participates in clinician performance reviews and employee relations matters.
• 5. Manages PPSNE’s National Health Service Corps participation to ensure this employment benefit is available to PPSNE’s clinicians.

• Develops and ensures compliance with regulatory requirements and medical standards and guidelines, ensuring that state, PPFA and PPSNE standards are understood and met.
• 1. Adapts PPFA protocols for PPSNE in consultation with the Chief Medical Officer and Medical Director and ensures state standards and regulations are evident in PPSNE protocols.
• 2. Partners with CST members to direct and provide oversight of new clinical service offerings.
• 3. Chairs the Policies and Procedures Committee.
• 4. Along with the Lead Clinicians, trains and supports clinicians in adapting to and adhering to changes in protocols.
• 5. Maintains…