Lake Compounce - Seasonal Food & Beverage Senior Supervisor

locations:
Lake Compounce, 822 Lake Ave, Bristol, CT 06010, United States of America Our story began 75 years ago when the Herschend family discovered wonder deep in an Ozark Mountain cave—and chose to share it with the world. Today, Herschend is the largest family-held themed attractions company, with 49 leading attractions and immersive experiences that reach audiences worldwide.

While each brand offers something unique, all are united by a shared purpose:
* Bringing Families Closer Together by Creating Memories Worth Repeating*. Our passionate hosts make this purpose possible through everyday acts of love and service—what we call Heartspitality—the intersection of heart and hospitality.

As an equal-opportunity employer, we strive to provide environments where every host, guest, and partner feel welcome, valued, and loved. We firmly believe that words and actions matter, which is why all individuals are to be treated equally and with respect.

The Food & Beverage (F&B) Senior Supervisor is responsible for managing operations of multiple F&B locations throughout Lake Compounce. The day-to-day responsibilities of this role include overseeing assigned F&B hosts, food safety and sanitation, guest service, food preparation, monitoring financial transactions, and quality controls.
This position also participates in the leadership scheduling, timekeeping, reporting and training activities for the F&B department, to ensure a smooth and safe daily operation.
** We are currently looking for a:
** Lake Compounce - Seasonal Food & Beverage Senior Supervisor
** Roles & Responsibilities:
** The Food & Beverage (F&B) Senior Supervisor is responsible for managing operations of multiple F&B locations throughout Lake Compounce. The day-to-day responsibilities of this role include overseeing assigned F&B hosts, food safety and sanitation, guest service, food preparation, monitoring financial transactions, and quality controls.

This position also participates in the leadership scheduling, timekeeping, reporting and training activities for the F&B department, to ensure a smooth and safe daily operation.
** Role & Responsibilities:
**** Supervisory Duties:
*** Supervise the daily operations of the F&B team and any other assigned departments
* Lead by example, attitude, and as a representation of Lake Compounce’s core values
* Act as an approachable mentor and coach to all assigned hosts
* Become knowledgeable of performing the essential duties of all assigned F&B positions and backfill these positions when needed
* Participate in all aspects of supervision of assigned employees, including training, performance coaching, and discipline
* Ensure that all required meal and other breaks are being given in accordance with Connecticut law
* Assist with team scheduling and timekeeping activities
** Departmental Duties:
*** Welcome all guests with a smile and positive attitude!
* Performs opening and closing procedures of assigned unit(s) including food preparation and cleanup.
* Practices, teaches and enforces proper food safety guidelines adhering to company policy and state/local Health Department requirements.
* Maintains all alcohol safety practices when applicable.
* Maintains compliance with company and industry best practices, policies, and procedures to create a safe environment for colleagues and guests.
* Handles and resolves escalated guest concerns and criticisms with a positive attitude to deescalate.
* Oversees quality controls and production of food items.
* Manages inventory, focusing on portion and waste controls.
* Interfaces with warehouse on product and supply needs.
* Interfaces with maintenance on all equipment or physical plant needs.
* All other duties assigned by leadership.
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* Education and Experience:

*** High School diploma or equivalent preferred;
Equivalent work experience will also be considered
* 2-3 years of previous work experience in food service, quick service, or restaurant setting
* 1+ previous supervisory experience a plus, preferably in a food or restaurant setting
* Previous amusement park, theme park, or waterpark experience a plus
* Must become Food Handler Safety Certified (Serv Safe or similar) or become so…