Lake Compounce - Seasonal Food & Beverage Lead

locations:
Lake Compounce, 822 Lake Ave, Bristol, CT 06010, United States of America Our story began 75 years ago when the Herschend family discovered wonder deep in an Ozark Mountain cave—and chose to share it with the world. Today, Herschend is the largest family-held themed attractions company, with 49 leading attractions and immersive experiences that reach audiences worldwide.

While each brand offers something unique, all are united by a shared purpose:
* Bringing Families Closer Together by Creating Memories Worth Repeating*. Our passionate hosts make this purpose possible through everyday acts of love and service—what we call Heartspitality—the intersection of heart and hospitality.

As an equal-opportunity employer, we strive to provide environments where every host, guest, and partner feel welcome, valued, and loved. We firmly believe that words and actions matter, which is why all individuals are to be treated equally and with respect.

The Food & Beverage (F&B) Lead is responsible for assisting with the management of operations for one or more food and beverage locations throughout Lake Compounce. The day-to-day responsibilities of this role include overseeing assigned F&B hosts, food safety and sanitation, guest service, food preparation, monitoring financial transactions, and quality controls.
This position also assists with the daily supervision and training activities for assigned F&B hosts, to ensure a smooth and safe daily operation.
** We are currently looking for a:
** Lake Compounce - Seasonal Food & Beverage Lead
** Roles & Responsibilities:
** The Food & Beverage (F&B) Lead is responsible for assisting with the management of operations for one or more food and beverage locations throughout Lake Compounce. The day-to-day responsibilities of this role include overseeing assigned F&B hosts, food safety and sanitation, guest service, food preparation, monitoring financial transactions, and quality controls.

This position also assists with the daily supervision and training activities for assigned F&B hosts, to ensure a smooth and safe daily operation.
** Role & Responsibilities:
**** Supervisory Duties:
*** Assist with the daily supervision of the F&B team and any other assigned departments
* Lead by example, attitude, and as a representation of Lake Compounce’s core values
* Act as an approachable mentor and coach to all assigned hosts
* Become knowledgeable of performing the essential duties of all assigned F&B positions and backfill these positions when needed
* Participate in new-hire training activities for all assigned employees
* Ensure that all required meal and other breaks are being given in accordance with Connecticut law
* Assist with team scheduling and timekeeping activities
** Departmental Duties:
*** Welcome all guests with a smile and positive attitude!
* Performs opening and closing procedures of assigned unit(s) including food preparation and cleanup.
* Practices, teaches and enforces proper food safety guidelines adhering to company policy and state/local Health Department requirements.
* Maintains all alcohol safety practices when applicable.
* Supervises preparation of all food items in accordance with recipes, standards, costs, as defined by company policy and state/local standards
* Maintains compliance with company and industry best practices, policies, and procedures to create a safe environment for colleagues and guests
* Handles and resolves escalated guest concerns and criticisms with a positive attitude to deescalate
* Oversees quality controls and production of food items
* Manages inventory, focusing on portion and waste controls
* Check walk-ins, reach-ins, and dry storage for proper food storage, stock rotation, and temperature logs
* Interfaces with warehouse on product and supply needs
* Interfaces with maintenance on all equipment or physical plant needs
* All other duties assigned by leadership
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* Education and Experience:

*** No education requirements for this role
* 1+ years of previous work experience in food service, quick service, or restaurant setting
* Previous supervisory experience a plus
* Previous amusement park, theme park, or waterpark experience a plus
* Must…