Lake Compounce - Seasonal Aquatics Lead

locations:
Lake Compounce, 822 Lake Ave, Bristol, CT 06010, United States of America Our story began 75 years ago when the Herschend family discovered wonder deep in an Ozark Mountain cave—and chose to share it with the world. Today, Herschend is the largest family-held themed attractions company, with 49 leading attractions and immersive experiences that reach audiences worldwide.

While each brand offers something unique, all are united by a shared purpose:
* Bringing Families Closer Together by Creating Memories Worth Repeating*. Our passionate hosts make this purpose possible through everyday acts of love and service—what we call Heartspitality—the intersection of heart and hospitality.

As an equal-opportunity employer, we strive to provide environments where every host, guest, and partner feel welcome, valued, and loved. We firmly believe that words and actions matter, which is why all individuals are to be treated equally and with respect.

Aquatics Leads are responsible for the care and safety all guests and employees in the park. Leads will oversee the day-to-day operation in their assigned area as well as assist with administrative duties.
** We are currently looking for a:
** Lake Compounce - Seasonal Aquatics Lead
** Roles & Responsibilities:
** Aquatics Leads are responsible for the care and safety all guests and employees in the park.  Leads will oversee the day-to-day operation in their assigned area as well as assist with administrative duties.
** Roles & Responsibilities:
**** Supervisory Duties:
*** Assist with the daily supervision of the Aquatics team and any other assigned departments
* Lead by example, attitude, and as a representation of Lake Compounce’s core values
* Act as an approachable mentor and coach to all assigned hosts
* Become knowledgeable of performing the essential duties of all aquatics and lifeguarding positions and backfill these positions when needed
* Participate in new-hire orientation and training activities for all assigned employees
* Ensure lifeguard rotations are within the Ellis and Associates standards
* Ensure lifeguards are exceeding the Ellis and Associates standards
* Ensure that all required meal and other breaks are being given in accordance with Connecticut law
* Assist with team scheduling and timekeeping activities
** Departmental Duties:
*** Delight all guests by quickly and expertly providing courteous assistance to address their questions or concerns
* Stay alert when assigned to swimming areas to ensure guest safety
* Oversee daily morning checks for water attractions and water slide testing
* Oversee daily pool cleanings, tube field testing, and in-service classes for assigned team
* Respond to all radio calls and properly log down time on rides in Dispatch station
* Provide bathroom breaks for all team members, as needed
* Render first-aid (within scope of knowledge) to injured guests or hosts
* Handle operation-related guest concerns and assist with lost children
* Escalate major guest concerns to management or maintenance team in a timely manner
* Maintain constant vigilance and proactively identify potential hazards; inform Park leadership and/or maintenance team of any such situations in a timely manner
* Ensure that all Park areas are clean and free of hazards, prior to daily opening
* React in a calm and professional manner during emergency situations
* Assist with crowd control in emergency situations
* Ensure pre-opening and closing check lists are done by Aquatics team members
* Update and ensure proper Zone Coverage and Zone Validations are done for each spot in the park
* All other duties assigned by leadership
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* Education and Experience:

*** No education requirements for this position
* 1+ year of previous lifeguard experience desired
* Must successfully complete the Ellis & Associates Lifeguard Training Program before becoming a lifeguard at Lake Compounce. All Lifeguard candidates will be required to obtain the Ellis Lifeguard Certification instructional handbook and pass all certification requirements. (Swim 200 yards doing front crawl or breaststroke; Retrieve 10-lb brick from 11 ft of water; and tread water without hands for 2 minutes)
** Language:
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