Cashier, Retail

Overview

Cashier role at The Home Depot

Cashiers play a critical customer service role by providing customers with fast, friendly, accurate and safe service. They process Checkout and/or Return transactions, monitor and maintain the Self-Checkout area, seek product knowledge to provide customers with information and identify selling opportunities, and follow all policies and procedures to minimize shrink. A Head Cashier will position Cashiers and support them by expediting price checks, approving Point of Sale transactions and markdowns for mainline registers, Self-Checkout, Returns, Pro Desk, Special Services, and Tool Rental.

They provide first level escalation for customer issues and assist in supervision, coaching and training of other Front End Associates by participating in the training of new Cashiers and using available tools to coach and develop others. The preferred qualification for a Head Cashier is 1+ years of Cashier experience.

• Provide fast, friendly, accurate and safe service to customers, processing Checkout and/or Return transactions.
• Monitor and maintain the Self-Checkout area and assist customers as needed.
• Proactively seek product knowledge to inform customers and identify selling opportunities.
• Follow all policies and procedures to minimize shrink.
• Support Cashiers by expediting price checks and approving POS transactions and markdowns for various front-end areas (mainline registers, Self-Checkout, Returns, Pro Desk, Special Services, Tool Rental).
• Provide first-level escalation for customer issues.
• Assist in supervision, coaching and training of Front End Associates; participate in training of new Cashiers.

• 1+ years of cashier experience (preferred for Head Cashier).

• Employment type:
  
  Full-time
• Seniority level:
  Not Applicable
• Industries:
  Consumer Services

Bristol, CT

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