Operations Coordinator

CREATIVITY IS OUR SUPERPOWER.It’s our heritage and it’s also our future. Because we don’t just make toys. We create innovative products and experiences that inspire fans, entertain audiences and develop children through play. Mattel is at its best when every member of our team feels respected, included, and heard—when everyone can show up as themselves and do their best work every day.

We value and share an infinite range of ideas and voices that evolve and broaden our perspectives with a reach that extends into all our brands, partners, and suppliers.

We are seeking an organized, detail-oriented, and proactive Operations Coordinator to provide daily administrative and operational support to the Pennsylvania Distribution Center (PADC). Working closely with the Sr Operations Coordinator and Operations Leadership Team, this role is responsible for maintaining accurate reporting, coordinating vendor and supply needs and assisting with various operational activities to ensure the facility runs efficiently.

The essential duties and responsibilities for the Operations Coordinator position include the following. Other duties may be assigned.

• Maintain daily operational trackers, Excel spreadsheets, and reports to ensure accurate and timely information.

• Prepare labor code reports, identify discrepancies, and process necessary corrections.

• Communicate employee call-outs prior to the start of each shift.

• Coordinate with external vendors regarding facility repairs, maintenance requests, and operational needs.

• Order and maintain distribution center supplies, including monitoring and replenishing.

• Utilize Appspace to create and update informational slides and announcements displayed on facility TVs.

• Support Committee activities, including documenting meeting minutes and ordering.

• Receive and process invoices, purchase orders (POs), and related documentation.

• Coordinate catering, lunches, meetings, and employee events, including occasional pickups as needed.

• Prepare and coordinate outgoing Fed Ex shipments, including samples, returns, and financial documents.

• Partner with Operations Leadership, internal departments, and corporate teams to support daily requests and operational initiatives.

• High school diploma or GED required; 1-2 years of related administrative or operations experience preferred, or an equivalent combination of education and experience.

• Strong proficiency in Microsoft Office,Word, and Outlook, with accurate data entry and reporting skills.

• Must have strong excel proficiency.

• Excellent organizational skills, attention to detail, and ability to manage multiple priorities in a fast-paced environment.

• Strong written and verbal communication skills with the ability to interact professionally with employees, leadership, vendors, and corporate partners.

• Ability to review, analyze, and interpret operational reports, spreadsheets, shipping documents, invoices, and inventory records.

• Strong problem-solving skills with the ability to identify discrepancies and follow through on resolutions.

• Ability to work independently, take initiative, and collaborate effectively across multiple departments.

• Experience working in a warehouse, distribution center, or logistics environment preferred.

We are a purpose driven company aiming to empower generations to explore the wonder of childhood and reach their full potential. We live up to our purpose employing the following behaviors:

• We collaborate:Being a part of Mattel means being part of one team with shared values and common goals. Every person counts and working closely together always brings better results. Partnership is our process and our collective capabilities is our superpower.
• We innovate:At Mattel we always aim to find new and better ways…