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IT Help Desk Analyst: Expert Tech Support & Ticketing

Job in Bristol, Bucks County, Pennsylvania, 19007, USA
Listing for: STI
Full Time position
Listed on 2026-09-30
Job specializations:
  • IT/Tech
    HelpDesk/Support, IT Support, Technical Support, IT Business Analyst
Salary/Wage Range or Industry Benchmark: 42000 - 54000 USD Yearly USD 42000.00 54000.00 YEAR
Job Description & How to Apply Below

STI in the United States is seeking a Help Desk Analyst to provide technical assistance to end users for hardware, software, and systems by phone. You will communicate clearly, work well in a team, and deliver excellent customer service.

The role involves handling tickets, diagnosing issues, escalating when needed, and collaborating with IT staff to ensure timely resolutions. 1+ year IT service desk experience is preferred.

We have an opening for a IT Help Desk Analyst:
Expert Tech Support & Ticketing in PA, United States within Management & Operations, IT & Technology.

As a IT Help Desk Analyst:
Expert Tech Support & Ticketing, you will play an important part at STI in PA, United States.

We invite applications for the IT Help Desk Analyst:
Expert Tech Support & Ticketing position located in PA, United States.

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