Assistant Director, Financial Aid

Roger Williams University Assistant Director, Financial Aid

Location:

Bristol, RI

Reporting to the Director of Financial Aid, the Assistant Director supports the work of the Office of Financial Assistance in stewarding the University's financial aid resources. The Assistant Director reviews a caseload of prospective and returning students, working with all populations applying for aid, to advise on financing options and payment plans. The Assistant Director presents for and represents the University in regard to financial aid at recruitment and student events.

• Counsel and advise students and parents on financial aid packages and make recommendations regarding loan programs and all other aspects of the financial aid process.
• Review and verify student financial aid information to ensure accuracy and compliance.
• Determine entire financial aid award for each student file in the assigned alpha split caseload.
• Counsel new and continuing students and their families regarding the financial aid process, financing options, and payment plans, as well as processing federal, state, institutional, and private aid.
• Provide exceptional customer service to current and prospective RWU families and students.

• Participate in the development of presentation materials, and deliver presentations and workshops relative to financial assistance.
• Participate in all University events that require representatives from the Department of Financial Aid, including but not limited to Accepted Students Days, Orientations, Open Houses, and Student Recruitment Events, opening weekend for all Undergraduate and Graduate events.

• Review all assigned alpha split case files and administer Military Benefits and Title IV refunds.
• Post available grants and loans from the Financial Aid Package and certify student eligibility.
• Post refunds to students and parents once eligibility is determined, if appropriate.
• Reconcile Financial Aid funds on a monthly basis.
• Administer the FWS Program (responsible for FISAP report, tracking spending and the 7% community match).

Abide by the Policies and Procedures of the Office of Financial Assistance. Participate in the setup of Power

FAIDS and Colleague.

• Maintain knowledge and understanding of national trends in higher education, particularly in the areas of financial aid and enrollment management.
• Present on and off‑campus financial aid informational sessions.
• Present on financial aid and/or University‑related topics as assigned to various constituencies.
• Participate in University committees, as assigned.

• Bachelor’s degree in Accounting or Finance or a related field.
• Minimum of three years of Financial Aid experience or experience within higher education.
• Proven experience with financial aid software, or comparable software.
• Knowledge of policies, regulations and practices for awarding financial aid.
• Ability to effectively respond to student, parents, and educational organization questions and statements in a cooperative and courteous manner.
• Ability to work independently with minimum instruction and supervision, adhere to prescribed routines and practices, maintain records, and to create reports requiring accuracy.
• Ability to play a key role in bringing new students into programs and provide them with the opportunity to achieve their personal goals.
• Ability to work with families from diverse backgrounds and from varying socio‑economic means, in support of the University's strong focus on diversity, equity, and inclusion.
• Medium to strong skills using computer programs, including advanced Microsoft Office Suite skills, specifically Excel, as well as comfort using and learning other systems.
• Excellent time management skills.

Experience with the Power

FAIDS Financial Aid system strongly preferred.

Roger Williams University is an affirmative action/equal opportunity employer and committed to a diverse workforce. All applicants will receive consideration for employment without regard to race, color, religion,…