Retail Attendant Dining Services

Position: Retail Attendant, p/t - Dining Services

Job Description

Retail Operation Attendant is responsible for providing cash operation services and completing various support tasks during the assigned shift. The hours for this position may vary and include nights and weekends.

Essential Functions/Characteristics

• Interacts professionally with other employees, customers, and suppliers.
• Performs quality work within deadlines with or without direct supervision.
• Works effectively as a team contributor on all assignments.
• Works independently while understanding the necessity for communicating and coordinating work efforts with other employees and organizations.

Cleaning Services

• Cleans work areas, equipment and utensils, distributes supplies, utensils, and portable equipment.
• Keeps cashier area clean, utilizing proper cleaning products and adhering to established sanitation standards.
• Keeps customer tables, chairs, and counters clean and neat.

Compliance

• Interacts with co-workers to ensure compliance with company service standards, and inventory and cash control procedures.

Confidentiality

• Confidentiality extends to all matters involving the University, its agents or employees and must use professional judgment in disseminating information as part of executing specific job responsibilities.
• Respects and maintains confidentiality, parameters of operation, professional protocols, and individual privacy.

Customer Service

• Serves customers in an efficient and friendly manner, resolves customer concerns seeking assistance from supervisors or management as needed.

Food Preparation

• Stocks all customer supplies per direction of supervisor on duty.
• Stocks, prepares, cooks, and serves all menu/food related items in unit assigned.
• Washes, peels, cuts, and seeds vegetables and fruits.

Retail Operations

• Follows all cash handling standards.

Set up and Preparation

• Carries pans, kettles, and trays of food to and from workstations, stove, and refrigerator.
• Inventories supplies daily and requisitions items as needed to meet par levels.

Additional Functions

• Performs any additional duties that may be requested by the supervisor or management in charge.
• Keeps customer tables, chairs, counters, clean and neat.
• Adheres to posted weekly schedule.
• Respects and maintains confidentiality, parameters of operation, professional protocols, and individual privacy.
• Confidentiality extends to all matters involving the University, its agents or employees and must use professional judgment in disseminating information as part executing specific job responsibilities.

PT Dining

Signing bonus of $250 after a 4-month satisfactory probationary period. Generous paid holidays, vacation, and sick time; free gym membership; free meals during working hours; free uniforms; free parking; paid employee referral program and 403(b).

Requirements

Ability to interact with a diverse and high-volume customer base in a friendly and efficient manner.

Ability to use the time clock system properly, and record worked hours for processing.

Ability to add and subtract two-digit numbers and to multiply and divide with 10s and 100s.

Ability to perform these operations using units of American money and weight measurement, volume, and distance.

Ability to answer basic questions regarding unit operations and direct other questions to appropriate parties.

Possess the ability to meet Dining Services unit-specific uniform standards for this position.

Utilize all Personal Protective Equipment per Dining Services guidelines.

Wear a cut-resistant glove whenever using a sharp or potentially sharp tool or instrument.

At the University's discretion, the education and experience prerequisites may be accepted where the candidate can demonstrate, to the satisfaction of the University, an equivalent combination of education and experience specifically preparing the candidate for success in the position.

Additional Information

Roger Williams University is an affirmative action/equal opportunity employer and committed to a diverse workforce. All applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, or any other basis protected by applicable state and federal law. For information on our non-discrimination policy, visit here.

RWU prohibits all forms of discrimination on the basis of sex in its education programs and activities and is required by Title IX of the Education Amendments of 1972 (Title IX) and its implementing regulations not to discriminate in such a manner. Complaints of Title IX sexual harassment should be reported to the Title IX Coordinator at the contact information listed below.

Details regarding the formal complaint process can be found here:
Title IX Sexual Harassment Policy and Procedures. All complaints of sexual harassment will be taken seriously and responded to promptly. TITLE IX COORDINATOR:
Dr. Jen Stanley, 1 Old Ferry Road, Bristol, RI 02809 / Phone Number:  / Email: jstanley

Application Instructions

Please attach a resume, cover letter, and list of three (3) professional references.

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