Service Helper, MINOR - Dining Services

Overview

At Roger Williams University, students are prepared to be thinkers and doers ready to solve challenging problems with innovative solutions. RWU offers 50 majors and robust offerings of graduate and professional programs across eight schools of study including Rhode Island's only law school, with campuses on the coast of Bristol and in the heart of Providence, R.I. With small classrooms and a focus on undergraduate and graduate research and community engagement, a Roger Williams education blends the strength of liberal arts and professional studies, providing all students with the depth and breadth of interdisciplinary thinking and well-rounded knowledge necessary to succeed in our interconnected, global world.

RWU is committed to strengthening society through engaged scholarship so that students graduate with the ability to think critically and apply the practical skills that today's employers demand.

Roger Williams University seeks to recruit and support a broadly diverse community of faculty and staff. We value all races, genders, identities, and abilities. RWU is committed to creating a thriving community that encourages lifelong learning, professional development, and academic innovation.

The Dining Service Helper performs jobs such as setting and resetting dining room tables, clearing tables, refilling water, and maintaining consistent and efficient unit specific service standards.

Note: Job duties are subject to State of Rhode Island Department of Labor and Training Child Labor Laws and specifically prohibit the use of

• Interacts professionally with other employees, customers, and suppliers.
• Performs quality work within deadlines with or without direct supervision.
• Works effectively as a team contributor on all assignments.
• Works independently while understanding the necessity for communicating and coordinating work efforts with other employees and organizations.

• Expedites and runs food to wait person, or guests, as needed.
• Maintains service stations in a clean and orderly manner throughout shift.
• Performs all opening and closing side work as specified by manager.
• Removes plates and silverware when all guests have finished, following proper service standards.

• This position assists the Service Crew in Dining.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Ability to interact with diverse and high volume customer base in a friendly and efficient manner.
• Ability to use the time clock system properly, and record worked hours for processing.
• Ability to take direction from multiple managers, supervisor and employees.
• Ability to work in a team environment. Ability to work calmly and effectively under pressure.
• Must have problem-solving abilities, be self-motivated, and organized.
• Commitment to quality service, and food and beverage knowledge.
• Possess the ability to meet specific Dining uniform standards for this position.
• Utilize all Personal Protective Equipment per Dining guidelines including wearing a cut resistant glove whenever using a sharp or potentially sharp tool or instrument.
• Ability to follow all of Dining health and safety standards and requirements.
• At the University's discretion, the education and experience prerequisites may be accepted where the candidate can demonstrate, to the satisfaction of the University, an equivalent combination of education and experience specifically preparing the candidate for success in the position.

Additional information and requirements are subject to applicable laws and university policies.

Roger Williams University is an affirmative action/equal opportunity employer and committed to a diverse workforce. All applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, or any other basis protected by applicable state and federal law. For information on our Non-discrimination policy, visit here.

RWU prohibits all forms of discrimination on the basis of sex in its education programs and activities and is required by Title IX of the Education Amendments of 1972 (Title IX) and its implementing regulations not to discriminate in such a manner. Complaints of Title IX sexual harassment should be reported to the Title IX Coordinator at the contact information listed below.

Details regarding the formal complaint process can be found here:
Title IX Sexual Harassment Policy and Procedures. All complaints of sexual harassment will be taken seriously and responded to promptly. Title IX Coordinator:
Dr. Jen Stanley, 1 Old Ferry Road, Bristol, RI 02809 / Phone Number:  /Email Address:jstanley

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