Retail Lead Dining Services

Roger Williams University Job Posting:
Retail Lead, f/t - Dining Services

Roger Williams University seeks a Retail Lead for its Dining Services. The university offers 50 majors and graduate programs across eight schools, with a focus on liberal arts and professional studies.

The Retail Operation Attendant Lead is responsible for providing cash operation services, completing support tasks, and leading a team. The hours for this position may vary, including nights and weekends.

Essential Functions:

• Interacts professionally with employees, customers, and suppliers.
• Performs quality work within deadlines with or without direct supervision.
• Works effectively as a team leader and independently.
• Cleans work areas, equipment, and utensils, and distributes supplies.
• Keeps customer tables, chairs, and counters clean and neat.
• Ensures compliance with company service standards, inventory, and cash control procedures.
• Maintains confidentiality and respects individual privacy.
• Serves customers efficiently and resolves concerns.
• Stocks, prepares, cooks, and serves food items.
• Accurately reports cash receipts and makes deposits.
• Monitors daily performance and productivity of staff.
• Trains staff and assists with new employee orientation.

Requirements:

• High School Diploma or equivalent.
• 3+ years of food service experience, with 1+ year of supervisory experience.
• Strong background in food preparation and customer service.
• Ability to interact with diverse customers and use time clock system.

Preferred Qualifications:

• Higher Education degree.

Application Instructions:

Please attach a resume, cover letter, and list of three professional references.

Roger Williams University is an affirmative action/equal opportunity employer and is committed to a diverse workforce. All applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, or other protected basis.