Service Greeter

Job Title:

Automotive Service Greeter (Full-Time)

Department: Service
Location: Bristol Honda
Reports To: Service Manager / Service Advisor Lead

Bristol Honda is seeking a friendly, professional, and customer-focused Full-Time Automotive Service Greeter to serve as the first point of contact for our service customers. This role is essential in delivering a positive customer experience, maintaining efficient service drive operations, and supporting the service advisor team. The ideal candidate is dependable, energetic, and committed to providing outstanding customer service in a fast-paced automotive environment.

• Greet service customers promptly and professionally upon arrival
• Direct customers to service advisors and waiting areas as needed
• Assist with initial vehicle intake and gather basic customer and vehicle information
• Help manage traffic flow in the service drive to ensure safety and efficiency
• Answer general questions regarding the service process and dealership amenities
• Communicate effectively with service advisors, technicians, and support staff
• Maintain a clean, organized, and professional service drive area
• Ensure customers feel welcomed, informed, and valued throughout their visit
• Follow all dealership policies, safety procedures, and customer service standards

• High school diploma or equivalent preferred
• Previous customer service experience required; automotive experience a plus
• Strong communication and interpersonal skills
• Professional appearance and positive attitude
• Ability to multitask and remain organized in a fast-paced environment
• Reliable attendance and punctuality required
• Basic computer or tablet skills preferred
• Valid driver’s license may be required

• Ability to stand and walk for extended periods throughout the workday
• Ability to work outdoors in varying weather conditions
• Ability to move safely around vehicles, including bending and reaching

• Full-time position
• Schedule may include early mornings, evenings, and Saturdays based on service department hours

• Competitive full-time compensation
• Benefits package available for full-time employees
• Supportive team environment
• Opportunities for advancement within the dealership
• Employee discounts and additional benefits