Barista

Our mission is to “Inspire a community of kindness through a revolutionary coffee experience,” and the Brewistas of our Brew Crew are the valuable individuals who execute that mission daily. Brewistas report to their stand manager. A Brewista treats every interaction with others as an opportunity to build them up – whether they be our customers, teammates, or vendors. A Brewista makes delicious drinks, takes orders, loves on our customers, prepares premixed flavors and teas, cleans, and stocks during every shift.

• Can converse with customers to confirm their drink orders, and correctly key in orders to our point of sale system
• Can collect payments for orders and correctly count back any change to the customer
• Can prepare all drinks and premixes
• Should always move with urgency, on the customer’s time
• Stays productive and proactive throughout the entire shift, even when business is slow
• Makes personal connections with customers every day through genuine interactions, warm smiles, and open and positive body language
• Knows our menu and drink offerings inside and out; notices if a customer may not be ordering what they truly want and will be able to help the customer identify and correctly order their desired drink, offering suggestions and recommendations when appropriate
• Brings their best self to work every day. Dresses appropriately for their assigned position
• Is familiar with our shift change duties, checklists, and weekly chores so that they can stay on task and execute any of them when neededli>
• Always clocked in and ready to work at their assigned position when their shift time begins
• Treats teammates and customers with respect and kindness
• Maintains a safe and healthy work environment by following organization standards and sanitation regulations

Qualifications as a Brewista:

• Can create and maintain genuine, uplifting interactions with strangers for up to five minutes at a time
• Can work carefully and quickly with hot water and coffee, glass bottles, and dairy products
• Can work outside for prolonged periods, regardless of weather conditions
• Can lift up to 50 lbs, with or without reasonable accommodation
• Can stand comfortably for hours at a time
• Can climb a ladder and use a stepladder
• Can stand, sit, bend, kneel, twist, and squat as necessary to stock and clean in the stand
• Can safely walk in between and around cars in the drive-thru line
• Can safely use a utility knife

Schedule Requirements as a Brewista:

• Works a flexible schedule
• Works a minimum of three shifts per week
• Follows company procedure for communicating time off requests
• Regularly works necessary shifts, weekends included, and is available to work holidays, if necessary