Sales Associate - Rock Shop

Our team members are the key to our company’s success, and their health and well-being, as well as that of their families, is very important to us. We offer a comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance. Benefits may vary with employment status. To see our fill list of Team Member Benefits please visit our career site:

This individual is responsible for marketing Retail merchandise to guests and stocking the retail area.

(These functions are intended as a general illustration of the work performed in this job classification and are not all inclusive for this position)

• Markets retail merchandise to guests.
• Stock and re-stock the Retail area to ensure an adequate inventory of all goods.
• Perform cash and/or credit transactions with guests.
• Maintains current knowledge of rules, regulations, policies, and procedures-including precheck and cashiering procedures.
• Ensures guest satisfaction with effective communication, customer assistance, direction, and information provided within company policies and guidelines
• Promotes positive public/employee relations at all times.
• Maintains a clean, safe, hazard-free work environment within area of responsibility.
• Performs all other related and compatible duties as assigned

• Attend seminars when needed.
• EDUCATION AND /OR EXPERIENCE REQUIREMENTS: (Related education and experience may be interchangeable on a year for year basis)
  High School diploma or equivalent required. Cashiering/money handling experience in making accurate change in a fast-paced environment or an equivalent combination of education and/or experience.
  ADDITIONAL REQUIREMENTS: (Licenses, Certificates, Testing, etc.):
  • Must obtain and maintain all licenses / certifications per Federal, State, and Virginia Lottery.
  • Must successfully pass background check.
  • Must successfully pass drug screening.
  • Must be twenty-one (21) years of age.
  • Must be able to work holidays and weekends, as well as flexible shifts and/or unusual hours.
  • Prior experience in the Gaming industry strongly required.
• KNOWLEDGE OF:
  • Pertinent federal, state, and local laws, codes, and regulations.
  • Hard Rock operations.
• ABILITY TO:
  • Deliver a service level which creates an atmosphere that makes our guests want to return, giving each guest a positive, memorable entertainment experience.
  • Present an image of excitement, enthusiasm, and outgoing personality, while being able to project a professional appearance.
  • Communicate clearly and concisely, both orally and in writing.
  • Interpret and explain policies and procedures.
  • Consistently communicate effective with guests, as well as all levels of team members.
  • Inspect and maintain areas for which responsible.

$14 - $19/Hourly