Sales Assistant

Overview

Sales Assistant Various locations

Gold Spectrum is a dynamic, fast-paced hemp processor located in Bristol, Tennessee. We are proud of our mission to produce high-quality cannabinoid products that make a meaningful difference in people’s lives. We are seeking a highly organized Sales Assistant to support our Sales Director, Sales Managers, and their respective sales teams. This is a vital behind-the-scenes role focused on operational efficiency, customer account management, and internal coordination.

This is not a sales-facing or lead-generation role, but instead plays a key part in maintaining customer satisfaction and supporting the sales pipeline by handling administrative and logistical tasks, primarily through ZoHo Books, our central platform for CRM, invoicing, and communication.

• Maintain and update customer accounts in ZoHo Books, including notes, invoice status, and communication logs.
• Prepare invoices, send payment reminders, and assist with order modifications.
• Coordinate delivery routes and appointment schedules as directed by the sales team.
• Compile weekly account snapshots for review by Sales Managers.
• Track and summarize customer service issues, including overdue payments or client concerns.
• Ensure seamless communication during sales rep absences by handling interim client interactions.
• Support day-to-day sales operations to allow the sales team to focus on business development.

• A detail-oriented multitasker who thrives in a support role.
• An excellent communicator with strong organizational skills.
• Comfortable working with multiple stakeholders and managing shifting priorities.
• Proactive and resourceful, especially in a fast-paced, evolving environment.
• Familiar with ERP and CRM systems, preferably ZoHo Books.
• Ability to manage multiple accounts, timelines, and priorities simultaneously.
• Working knowledge of invoicing, order processing, and account documentation.

• Salary: $16.00/hour
• Health insurance
• Dental insurance
• Vision insurance
• Paid time off
• Product Allowance
• Discounts