Sales & Purchasing Administrator; Maternity Cover

Maternity Cover – Fixed Term (12 months)

Part‑time | 27.5 hours per week | Office‑based

£21,000 per year (27.5 hours per week)

We’re looking for a highly organised, accurate and friendly Sales & Purchasing Administrator to join our small team of five, covering maternity leave for approximately 12 months.

This is a busy, detail‑heavy role where accuracy is essential — mistakes can be costly. It would suit someone who enjoys structured admin work, is comfortable juggling multiple tasks, and can stay calm and focused in a lively office with frequent interruptions.

The role is primarily admin‑based, with some telephone and email contact with customers and sales agents.

• Processing sales orders for wholesale customers
• Managing customer‑specific and sometimes unusual labelling and booking in requirements
• Liaising with sales agents and responding to customer queries
• Taking orders over the phone with a friendly, professional manner
• Ordering stock from printers and other suppliers
• Communicating with our fulfilment warehouse, dealing with queries and monitoring stock levels
• Calculating monthly artist royalties and sales agent commission and dealing with any related queries
• Keeping accurate records across multiple systems in a busy office
• Packing orders for retail customers

You’ll be someone who:

• Is very well organised and highly accurate
• Enjoys detail‑focused admin work and understands the importance of getting things right
• Remains calm and efficient despite frequent interruptions
• Has a friendly, approachable manner and is confident on the phone
• Enjoys working as part of a small, close‑knit team
• Can confidently juggle a varied workload
• At least 2 years’ experience in a similar sales, purchasing or office administration role
• Experience processing orders and handling customer enquiries
• Strong numerical accuracy
• Experience using Xero and inventory/order management systems is desirable
• We mainly use Cin7 Core for inventory — full training will be provided

• Monday to Friday
• Around 27.5 hours per week, ideally spread across five days
• Typical hours are 9.30am–3.30pm with a 30‑minute lunch break, with some flexibility
• This is an office‑based role (no remote working)

• 20 days per year plus bank holidays

James Ellis are a greeting card and stationery publisher and wholesaler, working with artists to produce high‑quality, design‑led products for shops across the UK.

We are a proud 1% for the Planet member, and sustainability is central to how we work — from the materials we use to the way we run our business.

Our office is based at Paint works, Arnos Vale, Bristol, in a friendly, creative working environment.

This is a fixed‑term maternity cover role, expected to last 12 months, although the person you are covering for may return earlier.

Opportunities to extend the contract or move into a different role may be available, depending on business needs at the time.

If you enjoy accurate, hands‑on admin work in a busy but friendly office and like being part of a small team where your contribution really matters, we’d love to hear from you.