Assistant Community Housing Manager

Location: Redcliffe

At Places for People, we hire People, not numbers! So, if you like the sound of one of our jobs, please apply - you could be just whowe'relooking for! Of course, experience andtrack recordare important, butwe'remore interested in hiring someone that embodies our People Promises.

That'ssomeone that does the right thing, is enthusiastic and motivated to grow, believes in Community spirit, is respectful and enjoys their work. As the UK's leading Social Enterprise,we'rededicated to creating inclusive and thriving Communities for both our Customers and Employees. More about your role The main travel locations for this role will be Bristol and Swindon. Please note this is a fixed term contract until 31st of March 2027.

As an Assistant Communities Housing Manager (ACHM), you'll provide essential administrative support to ensure our housing operations run smoothly. Your work will focus on managing customer enquiries, updating systems, coordinating key documents, maintaining accurate tenancy records, and supporting colleagues with the information they need to deliver a great service. This role is office-based/administration-focused and does not involve property inspections, estate visits, or neighbourhood-based activity.

Instead, you'll play a crucial behind-the-scenes role keeping processes efficient, compliant, and well organised. Reporting into the Area Manager, you will work as part of an established team to manage our neighbourhoods. The essential criteria for thisislisted below:
Social housing experience Capable customer facing?delivery Must have a driving license and own vehicle For more information, please download our job profile available on our website.? More about you We need you to have excellent communication skills ensuring a polite and courteous manner, this is paramount to this role youwon'tbe sat behind a desk or phone; you will be working closely with our customers and external agencies.

Therefore, you should be?able todemonstratethe ability to create andmaintaineffective working relationships. You should have experience working within a similar tenancy and estates management role and have relevant and up to date knowledge around housing and tenancy legislation and procedures which can be acted upon to make informed decisions. You will need todemonstratetenacity,resilience and attention to detail, as well a commercial approach to what you do, using your initiative and is eager to contribute towards making positive changes.

Therefore, you should be able toevidencewhere you have introduced or contributed to service delivery improvements. You will need to be a positive motivator with the ability to support others deliver an effective service, whilstmaintainingyour own motivation levels working autonomously. A basic DBS check is mandatory for this role. Benefits We are a large diverse and ambitious business, which will give you all the challenge you could wish for.

We know thatthere'salways more we can do to make you smile,that'swhy we offer a comprehensive benefits package with each role, yours will include:
Competitive salary, with a salary review yearly Pension with matched contributions up to 7% Excellent holiday package up to 35 days annual leave with theoptionto buy or sell leave Cashback plan for healthcare costs up to £500 saving per year A bonus scheme for all colleagues at 2% Training and development Extraperksincluding huge discounts and offers from shops, cinemas and much more What's next?

If you meet the criteria and are ready to make the next step in your career then click apply. You will be redirected to our careers site where you can discover more about the role, read a full job description and apply directly to us. As part of our commitment to diversity and inclusion, we offer a guaranteed interview to candidates who are disabled, neurodiverse, or have served in the Armed Forces, provided they meet the essential criteria for the role.

If you would like to be considered under this scheme, please indicate this in your application. We are dedicated to creating a supportive and accessible recruitment process for all. We are committed to creating an inclusive and accessible…