Technical Administrator

Location: : Bristol
Hours:37.5 hrs per week, Monday to Friday

About the role

As an Administrator, you will be responsible for supporting an assigned team of surveyors, ensuring efficient work allocation and task prioritisation as directed daily by the team leader. Working closely with both internal departments and clients to support smooth service delivery.

Your responsibilities will include managing client related administrative tasks, maintaining compliance, and contributing to a high standard of client satisfaction. This role requires excellent attention to detail, strong organisational skills, and the ability to handle confidential information with professionalism and discretion.

Knowledge, experience, and training

Should be conversant in use of all Microsoft Office 365 applications.

The post holder will be appointed at a level appropriate to qualifications and experience. Progression between the grades of this post will be dependent upon the attainment of further qualifications, experience, and a competency assessment.

Roles and responsibilities

• Assisting surveyors with their daily duties i.e., fee quotes, initial notices
• Printing plans and setting up project files
• Producing formal letters
• Setting up new projects
• Issuing notices and certificates to clients, Local Authorities, and statutory bodies
• Filing site inspection reports
• Filing acceptance and rejection notices
• Booking site inspections
• Dealing with telephone queries
• General filing of project files
• Archiving project files
• Scanning project plans and documentation
• Assisting all staff with any ad-hoc tasks

This job description only contains the main duties relating to this post and does not describe in detail all the duties required to carry them out, and there will be an expectation that the post holder will carry out other duties that reasonably fall within the general nature of the level of responsibility of the post. The responsibilities contained within this job description are subject to annual review and may need to be adjusted in line with service developments.

ICA Group comprises several individual businesses. Group structure continues our ambition to be a leading multi-disciplinary provider of quality inspection and consultancy services in the construction sector. Being part of the Group means that there is a coordinated approach to Commercial Business, Marketing, Resourcing, Finance, Business Support, Operations and Corporate Governance, to provide technical excellence and exceptional service to our clients.

This provides greater opportunities to work for a larger Group of companies, giving you continuous growth in your development plans and careers.

We employ people who embrace and deliver our core Group values:
Quality, Client Focus, Honesty, Integrity, Competency, Teamwork, Development, Accountability and Exceptional Service.

If this sounds like a team that you would like to be part of, in return we will provide the following:

+ Continuous personal development (CPD) opportunities

+ Health cover

+ Enhanced employer pension contributions

+ Go 1 online training platform

+ A friendly and professional working environment with an ‘open door’ ethos.

Unit 4, Middle Bridge Business Park
Bristol Road
Bristol
BS20 6PN