Assistant Community Housing Manager

About the Role

At Places for People, we hire People, not numbers! So, if you like the sound of one of our jobs, please apply - you could be just who we're looking for! Of course, experience and track record are important, but we're more interested in hiring someone that embodies our People Promises. That’s someone that does the right thing, is enthusiastic and motivated to grow, believes in community spirit, is respectful and enjoys their work.

As the UK’s leading social enterprise, we’re dedicated to creating inclusive and thriving communities for both our customers and employees.

The main travel locations for this role will be Bristol and Swindon. Please note this is a fixed term contract until 31st of March 2027.

As an Assistant Communities Housing Manager (ACHM), you'll provide essential administrative support to ensure our housing operations run smoothly. Your work will focus on managing customer enquiries, updating systems, coordinating key documents, maintaining accurate tenancy records, and supporting colleagues with the information they need to deliver a great service.

This role is office‑based/administration‑focused and does not involve property inspections, estate visits, or neighbourhood‑based activity. Instead, you'll play a crucial behind‑the‑scenes role keeping processes efficient, compliant, and well organised.

Reporting into the Area Manager, you will work as part of an established team to manage our neighbourhoods.

• Social housing experience
• Capable customer‑facing delivery
• Must have a driving licence and own vehicle

For more information, please download our job profile available on our website.

We need you to have excellent communication skills ensuring a polite and courteous manner; this is paramount to this role. You will be working closely with our customers and external agencies, so you should be able to demonstrate the ability to create and maintain effective working relationships.

You should have experience working within a similar tenancy and estates management role and have relevant and up‑to‑date knowledge around housing and tenancy legislation and procedures that can be acted upon to make informed decisions.

You will need to demonstrate tenacity, resilience and attention to detail, as well as a commercial approach to what you do, using your initiative and being eager to contribute toward making positive changes. Therefore, you should be able to evidence where you have introduced or contributed to service delivery improvements. You will need to be a positive motivator with the ability to support others to deliver an effective service while maintaining your own motivation levels working autonomously.

A basic DBS check is mandatory for this role.

We are a large diverse and ambitious business, which will give you all the challenge you could wish for.

We know that there’s always more we can do to make you smile, that’s why we offer a comprehensive benefits package with each role. Yours will include:

• Competitive salary, with a salary review yearly
• Pension with matched contributions up to 7%
• Excellent holiday package up to 35 days annual leave with the option to buy or sell leave
• Cashback plan for healthcare costs up to £500 saving per year
• A bonus scheme for all colleagues at 2%
• Training and development
• Extra perks including huge discounts and offers from shops, cinemas and much more

If you meet the criteria and are ready to make the next step in your career, then click apply. You will be redirected to our careers site where you can discover more about the role, read a full job description and apply directly to us.

As part of our commitment to diversity and inclusion, we offer a guaranteed interview to candidates who are disabled, neurodiverse, or have served in the armed forces, provided they meet the essential criteria for the role. If you would like to be considered under this scheme, please indicate this in your application. We are dedicated to creating a supportive and accessible recruitment process for all.

We are committed to creating an inclusive and accessible recruitment process. If you require any reasonable…