Sales and Events Administrator

A well-established and highly regarded organisation in North Yorkshire is seeking an experienced Sales & Events Administrator to join their team. They are seeking a candidate who is personable, bubbly, highly organised, and confident when it comes to chasing payments or managing expectations professionally when required. This is a varied and fast-paced role suited to someone who thrives in a busy environment, particularly during the summer season when the business is at its busiest.

Were looking for a proactive administrator who is confident managing customer relationships, coordinating events, and keeping on top of invoicing and operational administration.

Key Responsibilities Managing all customer enquiries via phone and email Handling event enquiries including show rounds, quotations, and bookings Generating both proactive and reactive sales opportunities Coordinating all event administration from booking through to completion Issuing contracts, confirmations, invoices, and chasing overdue payments Delivering exceptional customer service throughout the customer journey Supporting schedules, staff rotas, reservations, and stock counts Liaising with operational teams to ensure smooth event delivery Assisting on event days to ensure seamless execution Attending meetings, taking minutes, and communicating actions Occasionally covering Front Desk duties and serving customers Supporting the wider marketing activities of the business Skills & Experience Required Previous experience within business administration, events, hospitality, or sales support Strong administrative and organisational skills Excellent communication skills, both written and verbal Confident multitasker with strong attention to detail Customer service focused with a positive and approachable personality Able to work independently and collaboratively within a team Commercially minded with a proactive approach Confident using computer systems and software Comfortable chasing invoices and managing situations assertively when needed Benefits 28 days holiday including bank holidays Additional annual leave with length of service (up to an extra week) 3.1% employer pension contribution Excellent staff discounts including on-site café discounts