Senior Service Order Administrator

Senior Service Order Administrator - Just outside Bristol

Talented People is hiring on behalf of an industry-leading leasing organisation with exciting growth plans for a Service Order Administrator to join their expanding Contracts Team.

This is a fantastic opportunity for someone detail-focused and organised who enjoys working in a fast-paced, process-driven environment and is passionate about delivering excellent customer service throughout the customer journey.

Salary: £26,500 - £28,500 and a quarterly bonus

Location:

Just outside Bristol

As a Service Order Administrator, you will play a key role in supporting customers through the final stages of their leasing journey, ensuring all orders are accurate, processed efficiently, and communicated clearly between internal teams and suppliers.

• Manage and update internal order tracking systems and spreadsheets
• Use internal portals for order processing
• Check orders for accuracy (finance documents, specifications, pricing)
• Set order holds and support communication with the Sales Team
• Liaise with suppliers and internal teams on order updates
• Chase contract confirmations and resolve queries
• Source alternative vehicles where delays occur
• Be the main point of contact after the sale

• Experience in a customer service or administrative role
• Strong attention to detail and accuracy under pressure
• Confident using Microsoft Office (Excel in particular)
• Able to prioritise workload and meet deadlines
• Strong written and verbal communication skills
• Comfortable working in a fast-paced, phone/email-based environment