Service Administrator
Job in
Bristol, Bristol County, BS1, England, UK
Listed on 2026-07-09
Listing for:
Talented People
Full Time
position Listed on 2026-07-09
Job specializations:
-
Administrative/Clerical
Office Administrator/ Coordinator, Data Entry, Business Administration, Sales Administrator
Job Description & How to Apply Below
Are you passionate about delivering exceptional customer service? Do you thrive in a fast-paced, process-driven environment? Our client, a leading automotive organisation, is expanding their Contracts Team and looking for someone detail-oriented to support customers through the crucial final stages of their leasing journey.
Job Title:
Service Order Administrator
Location:
Just outside Bristol
Salary: £28,000 with a salary review after probation
Office
Hours:
09:00 – 17:30 Monday – Friday
Key Responsibilities:
As a vital part of the operations team, you’ll ensure a seamless experience for customers during the contract signing process:
* Update and manage internal order tracking spreadsheets, including the Group Stock List
* Use the internal Dealer Portal for order management
* Check all vehicle orders for accuracy before sending to the supplying dealer, including finance documents, vehicle specifications and figures
* Set internal order holds to alert the Sales Team
* Liaise with the Sales Team on a variety of queries
* Liaise with suppliers and update Sales/Teams based on the latest information
* Chase confirmation of contract details
* Source alternative vehicles when current orders are delayed
* Keep the internal CRM system up to date with supplier information
* Manage the orders mailbox, responding to and actioning emails promptly
* Switch, amend, or cancel vehicle orders as required
What We’re Looking For:
* Previous experience in a customer service or administrative role
* Strong administrative experience, particularly with Microsoft Office packages
* Exceptional attention to detail and accuracy under pressure
* Proven ability to prioritise and meet deadlines within a busy workload
* Excellent written and verbal communication skills
* Experience in a phone-based or customer-facing role
Apply now
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