Senior Business Support Officer

Senior Business Support Officer Needed!

Hourly Rate: £15.38ph

Contract Duration:
Until September 2026

Location:

Bristol, BS1

As a senior business support officer and in this role, you will be working as part of a business support team, working closely with existing business support team colleagues, social workers and managers.

• Taking telephone calls and triaging emails when on duty and on a daily basis from shared mailboxes.
• Processing reference requests & DBS checks for prospective carers.
• This includes chasing and following up the return of references.
• References are received from, Individuals, GP's, Schools and various organisations and employers.
• Processing GP invoices for payment, on receipt of the medical report.
• Attending in person and or online meetings as requested and accurately taking notes and recording information.
• Circulating notes to attendees & adding notes to records in the database.
• Assisting with Adoption file requests and viewing of information.
• Assisting colleagues with help across all work streams in the team as directed and needed..
• Liaising with internal and external colleagues as required.
• Taking ownership and responsibility for your daily work tasks, processing information and tasks diligently and in line with GDPR, to ensure that deadlines are met and work tasks completed in a timely way.

This is a very busy and fast paced role; you will be supporting a range of work streams across the team.

To be successful in this role you will need to be a proactive person who pays attention to detail. You will be processing and handling personal confidential and sensitive information.

• Experience of attending meetings, taking notes and circulating notes to attendees.
• Experience and confident with using a database, to search, add and retrieve information.
• Experience using Office 3365, including Teams, Outlook, Word, Excel and PowerPoint.
• Confident user of SharePoint, saving, sharing and retrieving documents.
• Knowledge and understanding of confidentiality and discretion, data-protection and GDPR policies and procedures.
• Good communication skills, with, internal and external colleagues and organisation.
• Strong organisational and time management skills
• You will need to be able to adapt and be flexible in the role to support across all work areas as needed.

Apply today!

Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people.