Client Services Coordinator

Location: Bradley Stoke, Bristol (Hybrid – 3 fixed office days per week)

About Us

We’re a socially conscious, forward-thinking agency working with high-profile brands. From branded merchandise to marketing projects, we deliver campaigns that leave a lasting impact. As an Ecovadis-accredited business and part of the Disability Confident scheme, we’re proud to support our team with strong values, benefits, and a great working environment.

The Role

We're looking for a highly organised Client Services Coordinator to support our busy team in delivering exciting promotional merchandise and marketing projects.

This is a varied role where no two days are the same. You'll help bring client ideas to life by researching and sourcing products to match their briefs, preparing quotations, placing supplier orders, and keeping projects moving from enquiry through to delivery. Working closely with clients, suppliers, and the wider team, you'll ensure every project is delivered accurately on time and to the highest standard.

This role is ideal for someone who enjoys organisation, problem-solving and finding creative product solutions, while keeping on top of the administration that keeps projects running smoothly.

Key Responsibilities

• Research and source products to meet client briefs, budgets and deadlines.
• Request supplier quotations and prepare proposals for clients.
• Raise purchase orders and place supplier orders.
• Liaise with suppliers to monitor production and deliveries.
• Keep clients updated throughout their projects.
• Maintain accurate records within our internal systems.
• Support the team with day-to-day project administration.
• Assist with invoicing and project paperwork.
• Build strong relationships with suppliers to find the best products and pricing.
• Use Microsoft Office to manage projects efficiently.

We're Looking For Someone Who...

• Loves being organised and paying attention to detail.
• Enjoys researching products and solving problems.
• Is confident managing multiple projects at once.
• Is comfortable using Microsoft Office.
• Can work independently while also being a great team player.

Experience in promotional merchandise, print, procurement, administration or customer service would be an advantage, but we're equally interested in someone with the right attitude who is keen to learn.