Business Services Assistant

Ready to take your customer service and admin career to the next level in a dynamic law firm?

We’re one of the UK’s most forward-thinking law firms, built on a foundation of innovation, collaboration, and ambition. Join us, and let’s shape the future together.

Being refreshingly human starts with how we hire. We believe a diverse mix of perspectives makes us stronger - not just as a business, but in creating a culture where we all feel we truly belong and can thrive. That’s why we’re committed to removing barriers and creating fair opportunities for everyone.

* We are in a period of exclusive direct sourcing for this role and are not currently accepting applications from recruitment agencies.

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The role in 60 seconds

• Role: Business Services Assistant
• Team: Business Services
• Location: Office based in Bristol
• Working Pattern: Full time
• Why this role matters:This is a pivotal opportunity supporting the core business with first class internal and external customer service, and facilities administration.

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What you’ll do

As a Business Services Assistant your day-to-day will be varied giving you the opportunity to learn and grow your career in a friendly, corporate environment. using your skills to provide general customer service and admin support to the business.

In this role, you’ll:

• Process incoming and outgoing mail, couriers, scanning, photocopying and document production, including binding and laminating.
• Manage stationery, IT consumables and office supplies, ensuring stock levels are maintained.
• Support new starters and leavers with workspace, equipment and office set-up requirements.
• Maintain meeting rooms, client areas and office facilities, including AV set-up and catering support.
• Provide a professional front-of-house service, covering reception, visitors and events as required.
• Liaise with contractors, engineers and service providers, supporting the smooth running of office operations.
• Support health and safety compliance, including Fire Warden and First Aid responsibilities where required.
• Travel occasionally to support other office locations and undertake additional duties as requested by the Office Manager.

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What we’re looking for

If you are looking for an opportunity to expand your professional customer service and admin experience and start a customer focused admin career in a professional law firm, we'd love to hear from you:

We’re seeking someone who has professional customer facing experience and thrives in a fast paced, friendly environment. We can help you learn the rest:

• Experience working in an office or business support environment, ideally handling post, administration and workplace support activities.
• A highly professional, positive and proactive approach, with pride in delivering high standards of service.
• Strong interpersonal, written and verbal communication skills, with confidence engaging with a wide range of internal and external stakeholders.
• Ability to manage multiple priorities, work flexibly, and collaborate effectively within a team.
• Good IT literacy, attention to detail and a willingness to learn new systems and processes.
• An interest in workplace operations, facilities management and continuous improvement.
• Knowledge of health and safety legislation and practices (desirable).
• Ability to work 36.25 hours per week on a shift pattern between 08:00 and 18:00.
• A shared passion for innovation, collaboration and achieving great results together.

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What if I don't tick every box?

We're not box tickers. We appreciate the need for everyone to find a role that challenges them and gives them room for growth.

If you bring transferable skills…