Maternity Ward Clerk - Delivery Suite

Main area Ward Clerk Grade Band 2 Contract Permanent Hours Part time - 22 hours per week (Day and night shifts 07.30 - 19.00 or 19.30 - 07.00. Weekend and bank holiday cover is also expected.) Job
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Employer Bristol NHS Foundation Trust Employer type NHS Site St Michaels Hospital Town Bristol Salary £25,272 pa pro rata Salary period Yearly Closing 22/09/2026 23:59

North Bristol NHS Trust (NBT) and University Hospitals Bristol and Weston NHS Foundation Trust (UHBW) have merged as of 1 st July 2026 to become Bristol NHS Foundation Trust. This will create an exciting future that brings together the best of both organisations. As a single, strong and sustainable organisation, we will not only be able to deliver better outcomes for our patients and fairer care for our population, but it will also provide greater opportunities for our people.

Bristol NHS Foundation Trust recognise the value of a healthy work-life balance. When applying, speak to us about how we might be able to accommodate flexible working, so your work life fits around your home life.

We particularly welcome applications from Black, Asian and minority ethnic candidates as they are under-represented within the Trust.

Generative artificial intelligence (AI) describes algorithms that can be used to produce new content, including audio, code, images, text, simulations, and videos. It is developing all the time and is now being used as a support mechanism for all kinds of content-based creations. Please note the use of AI is monitored and if applicants have used it then they are required to declare this.

Do you have excellent communication skills? Do you have great attention to detail? Can you work calmly under pressure whilst maintaining a high standard of accuracy?

We are seeking a friendly, professional, and welcoming patient-facing Ward Clerk to join our Central Delivery Suite team. In this role, you will provide high-quality administrative, clerical, and reception support.

A flexible approach to working hours is essential to meet the demands of the service and the team you are working within. This post is for a ward clerk who is able to work any combination of days, weekends and bank holiday shifts.

This permanent role offers 22 hours per week. There is scope to increase the working hours to 33 per week for an initial six-month period, following which a review will be undertaken to assess the feasibility of maintaining the increased hours on an ongoing basis.

Communication
:

• To liaise with patients, clinical staff, GPs and Trust support staff in person, via telephone and email as and when necessary
• Show a caring and professional approach towards patients and visitors when carrying out all duties
• Escalate patient queries, capacity problems and general issues to the role’s line manager or relevant clinical staff as appropriate
• To welcome and assist patients, relatives and visitors on arrival to the ward and inform appropriate staff. This may require acting with resilience to deal with sometimes distressed patients and relatives in a professional and empathetic manner

Organising and Planning:

• Ensure that all clinical results and other clinical information are accurately filed in the patient notes and that patient notes are up to date and maintained according to the relevant Trust standards
• Ensure patient records are appropriately received and transferred and trace all notes into and out of the ward
• Prepare patient notes for coding within the relevant deadlines set by the coding team
• To carry out associated clerical duties, for example maintaining accurate filing systems, photocopying, receiving and distributing post, diary management and scanning patient notes if required
• To undertake the role’s…