Receptionist​/Administrator

We are seeking a professional, organised, and customer-focused Receptionist / Administrator to join our team in Severn Beach, Bristol on a part-time basis. As the first point of contact for visitors, customers, and employees, you will play a key role in creating a positive and welcoming experience while providing vital administrative support across the business. This is an excellent opportunity for someone who enjoys variety in their work, takes pride in delivering exceptional service, and thrives in a fast-paced environment.,

Reception & Visitor Management

• Answer and manage incoming calls via the switchboard and Microsoft Teams, directing enquiries efficiently and professionally.
• Welcome visitors to the site, ensuring they receive a friendly and professional experience.
• Issue visitor passes and ensure all site security, safety, and access procedures are followed.
• Maintain the reception area and coordinate with IT and Facilities to ensure equipment remains fully operational.

• Maintain and update telephone directories and contact information.
• Distribute incoming mail and prepare outgoing mail for collection.
• Monitor stationery supplies and place orders as required.
• Assist with managing site access permits and security records.
• Support emergency procedures and site safety initiatives.

• Administer the Time & Attendance system, ensuring records and reports are accurate and up to date.
• Coordinate pool car bookings, employee driver records, and liaise with the Fleet Manager regarding vehicle servicing, MOTs, and maintenance.
• Support new starter onboarding by preparing welcome packs, printing s, and setting up required Health & Safety records.
• Provide administrative support to other departments as required.
• Support Head Office reception activities when needed.,
  
  This role offers the opportunity to become an integral part of a collaborative and innovative team, where your contribution will help ensure the smooth day-to-day running of the business. You'll work in a varied and people-focused position, interacting with colleagues, customers, and visitors while supporting a range of business functions.

  Good general standard of education.

• Strong literacy and numeracy skills., Previous experience in a receptionist, administrative, customer service, or office support role.
• Proficient in Microsoft Office applications, including Outlook, Word, and Excel.
• Experience using HR systems or Time & Attendance systems would be advantageous.
• Excellent telephone manner and professional communication skills.
• Strong organisational skills with the ability to manage multiple priorities effectively.

• Friendly, approachable, and highly professional with excellent interpersonal skills.
• Confident communicating with a diverse range of people, including international visitors and colleagues.
• Strong attention to detail and commitment to accuracy.
• Proactive and enthusiastic, with a willingness to learn new systems and processes.
• Able to remain organised and productive when working under pressure.
• Flexible and adaptable, with a positive approach to changing priorities.
• A collaborative team player who enjoys supporting others and contributing to a positive workplace culture.

• 25 days annual leave (Pro Rata) + half-day Fridays
• Private healthcare
• Share incentive plan
• Pension scheme
• Flexible benefits tailored to your needs
• Structured career development opportunities
• A collaborative environment with excellent work-life balance.