Office Manager and Administrative Assistant

Office Manager and Administrative Assistant

Start Date:

ASAP

Location:

Central Bristol

About Our Client

Our client specialises in estate administration, helping families navigate the complexities of dealing with a loved one's estate. Since their founding in 2002, they have remained dedicated to providing a straightforward, supportive, and transparent service that puts families first. Their vision is simple: to be the trusted provider that every bereaved family turns to for expert guidance and peace of mind.

They are committed to delivering exceptional customer service, ensuring that their clients receive clear communication, fair pricing, and a seamless experience during a challenging time. In addition to supporting families, they work closely with a network of professional partners, including Will Writers, Financial Advisers, Funeral Directors, and Solicitors. By collaborating with these partners, they enhance their service offering and provide their clients with a trusted solution for estate administration.

They work for a diverse range of clients including professional services firms, financial institutions, public bodies, major corporations, and membership bodies from all sectors.

• Managing the office and coordinating repairs and upgrades and ensuring compliance with the office lease.
• Manage all contractors (such as cleaning, printing etc.) and dealing with procurement negotiations as appropriate.
• Taking on the role of business Health and Safety Officer and Chief Fire Marshall.
• Providing administrative support to other business departments.
• Collaborating across teams to ensure a seamless client experience.
• Contributing to continuous improvement and innovation in how they work.

Qualifications are desirable but not essential. They are looking for individuals with some of the following experience:

• Experience working within an Office or Facilities Management role, including the management of contracts, leases and insurances.
• Experience with in an office based administrative function.

• A strong communicator - clear, empathetic, and confident.
• A proactive, solutions-focused individual.
• Ability to work independently and as part of a collaborative team.
• A passion for making a difference in people's lives.

They believe in rewarding great work. For this role they offer the following benefits from day one:

• £27,000 - £30,000 per annum (dependent on experience).
• 25 days plus bank holidays, increasing annually to 30.
• Health Cash Plan
  - Cash back for Dental, optical, and other treatments.
• Employee discounts across a range of products and services.
• Variety of salary sacrifice benefits such as tech vouchers, dental and holiday buy.
• Company pension scheme - matching up to 5%.
• Income protection insurance.
• Life assurance policy.
• Enhanced family leave (upon completion of probation).
• Cycle to work scheme.
• Employee Assistance Programme.

• A supportive, people-first culture.
• Opportunities for growth and development.
• A chance to make a real impact during life's most challenging times.
• Hybrid and flexible working options to suit your needs.

Our client's office based in central Bristol BS1.

Our client likes to keep things clear and straightforward. Here's what you can expect:

• Application review
  - They review applications on a rolling basis and will contact you when shortlisted.
• Interview
  - This is your competency-based interview with the Risk and Compliance Director, up to 60mins.
• Feedback
  - They will contact you following your interview, typically within 1 week.
• Support
  - They want everyone to feel comfortable and confident throughout their hiring process. If you have a medical condition or need any adjustments, whether that's for an interview or any part of the process, please let them know. They are happy to have a conversation about how they can best support you.

Our client is committed to creating a workplace where everyone feels welcome, respected, and able to thrive. They believe in equal opportunities for all and ensure that every hiring decision is based on merit, skills, and experience - nothing else.

They are proud to foster an inclusive environment where individuality is celebrated, and diverse perspectives are valued across everything they do.

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