Apprentice Office Administrator

The apprentice office administrator keeps the office running acting on daily concerns, handling client contact, making referrals, managing training records, and keeping folders and stock up to date. Much of the daily work arrives from the on-call team, who pass on concerns, referrals and orders for the office administrator to complete.

Salary will be discussed further at Interview

Business administrator (level
3)

Exact hours will be agreed between the apprentice and their manager.
37 hours a week

Monday 07 December

1 Year 9 Months

1

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

Key Responsibilities you will be trained and supported to complete:

• Manage emails, phone calls and general enquiries.
• Maintain accurate client, staff and office records.
• Process referrals and liaise with healthcare professionals and external agencies.
• Support staff onboarding, training administration and record keeping.
• Update systems and ensure documentation is completed accurately.
• Order and manage office supplies, PPE and equipment.
• Assist with complaints, safeguarding and compliance administration.
• Support the organisation of meetings, events and staff communications.
• Prepare documents, reports and other administrative materials.
• Provide general administrative support to ensure the smooth running of the office.

Laurel House
Brotherswood Court, Great Park Road, Bradley Stoke
Bristol
BS32 4QW

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

South Gloucestershire and Stroud College

You will be required to pass a Disclosure and Barring Service (DBS) check.

Olive Leaf Healthcare is a Bristol-based care provider delivering high-quality home care and supported living services to people within the local community.

As a growing healthcare organisation, Olive Leaf Healthcare is committed to developing its staff and creating opportunities for career progression within the care and business support sectors.

The organisation has a dedicated team of care and support professionals who work closely with service users, families and healthcare partners to ensure the highest standards of care. Olive Leaf Healthcare offers a 24-hour support service and is rated Good by the Care Quality Commission (CQC)

You will be supported with progression opportunities within the organisation upon successful completion of your apprenticeship, subject to business needs and vacancies being available.

Achieving a Business Administrator Level 3 qualification can open pathways into a range of roles, including:

Office Administrator
Business Administrator
Executive Assistant
Team Administrator
Reception or Front-of-House Coordinator
HR Administrator
Finance Administrator
Customer Service Coordinator
Operations Administrator
Office Manager (with further experience)
The qualification also provides a strong foundation for further professional development and higher-level apprenticeships.