Credit Controller

Credit Controller (12 Month Contract) – Sampson/Carnegie

Join our Credit Control team and help us maintain our position as the nation’s leading tool hire business. If you love working at a busy pace, are a great communicator, and can wear different hats, we want you.

As a credit controller you will manage your own portfolio of customers, building and nurturing strong relationships. You will use your communication skills over the phone and email to represent our company professionally, chase overdue debt, handle inbound queries and liaise with internal stakeholders such as account managers and other departments. Your main goal is to reduce debtor days, prevent legal escalations, and resolve queries quickly and effectively.

• Pro‑actively handle both due and overdue debt, ensuring queries are resolved effectively.
• Build strong relationships with internal and external customers and other agencies.
• Take accountability for and ownership of your allocated ledger.
• Improve the percentage of debts paid to terms.
• Effectively reduce aged debt.
• Escalate accounts in line with agreed collection paths.
• Process credit card payments as required.
• Participate in monthly debt conference calls with internal stakeholders.

• Proven customer service experience.
• Excellent customer service skills; assertive and professional at all times.
• Effective communication skills over both phone and email, maintaining good relations.
• Pro‑active and tenacious approach to work.
• Resilient attitude towards challenging scenarios.
• Ability to build effective relationships with internal and external customers.
• Some credit control experience is desirable.

• Competitive salary (£45,000.00‑£55,000.00).
• Competitive annual bonus scheme.
• Salary sacrifice pension.
• 25 days holiday FTE, plus bank holidays.
• Additional holiday purchase scheme.
• Free tool hire.
• Life assurance cover 3x salary.
• Share save scheme.
• Eye care vouchers.
• Recommend a friend scheme.
• Learning & Development commitment to upskilling and developing our people, structured in‑house training available alongside external training where required.
• Cycle to work scheme.
• Long service recognition.
• My VP discounts a variety of discounts and rewards on thousands of well‑known brands.
• Discounts on HP products.
• EE mobile contract discount offers.
• Gym discounts.
• Health Shield (discounted premiums on health care cash plan).
• Regit Assist 24/7 accident helpline free joining.

Established in 1954, Vp plc has evolved into a dynamic group of companies with expertise in equipment rental. We operate through twelve divisions:
Airpac Rentals, Brandon Hire Station, Hire Station, MEP Hire, ESS, Groundforce, TPA, Torrent Trackside, CPH, Vp Rail, Vp RS and UK Forks. We provide specialist products and comprehensive services across construction, civil engineering, rail, water, oil and gas, outdoor events and house building.

• Location:
  
  Bristol, England, United Kingdom.
• Contract Type: 12‑month contract.
• Working Hours:
  
  Full‑time.
• Seniority Level: Entry level.
• Job Function:
  Accounting / Auditing and Finance.
• Industries:
  Accounting.

Vp plc is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills.