Key Account Manager

• Be part of a global, purpose-driven organisation that protects people and assets
• Manage and grow strategic, long-term customer relationships

ITURRI is an international leader in industrial safety, emergency response solutions and personal protective equipment. Operating across multiple continents, the business supports customers in sectors such as fire and rescue, utilities, energy, transport and industrial services. With a strong heritage, continued investment in innovation, and a clear focus on sustainability and people safety, ITURRI combines the scale of a global organisation with a collaborative, values‑led culture.

The key responsibilities for the Key Account Manager will be to:

• Manage and develop a key strategic account, ensuring long-term partnership and customer satisfaction
• Act as the primary point of contact for customers, understanding their operational challenges and translating these into tailored solutions
• Identify opportunities to grow account value through cross‑selling, up‑selling and new contract wins
• Lead commercial negotiations, pricing discussions and contract renewals
• Work closely with internal teams including operations, technical, procurement and customer service to deliver seamless outcomes
• Monitor market trends, competitor activity and customer feedback to inform account strategy
• Ensure accurate forecasting, reporting and CRM discipline

The successful Key Account Manager will:

• Have proven experience in a Key Account Manager or senior account management role, having sold into Defence, Military or Police.
• Strong commercial acumen with experience managing complex, long‑term customer relationships
• Confident communicator with the ability to influence stakeholders at all levels
• Self‑motivated, organised and comfortable working autonomously across a national or regional customer base
• Experience of tendering, contract management and structured account planning
• Be able to travel flexibly across the UK with a key focus of visiting clients in the Bristol area.

On offer is a competitive base salary plus a comprehensive benefits package, alongside the opportunity to join a well‑established global organisation where your contribution genuinely matters. You will be given the autonomy, support and career development opportunities to succeed, while playing a key role in helping customers operate more safely and effectively.