Sales Administrator

Sales Administrator

Location:

Avonmouth

Competitive Salary DOE

To ensure seamless coordination across the sales lifecycle—from order processing to delivery—while providing high‑level administrative support to the sales. This role is central to maintaining customer satisfaction, internal efficiency, and strategic alignment across sales operations.

• Accurately process new and used machine orders from the sales team
• Act as liaison between sales, customers, and finance to ensure smooth transactions
• Coordinate with internal departments to ensure timely parts ordering and machine delivery
• Work with service teams to manage machine preparation, PDI, and delivery timelines
• Monitor order progress and proactively resolve administrative or logistical issues

• Manages sales orders, documentation, and compliance requirements with precision and timeliness
• Applies structured processes to ensure smooth order flow and accurate record‑keeping

• Builds trust with internal and external stakeholders through clear communication and professionalism
• Resolves queries and complaints effectively while maintaining positive relationships

• Maintains high standards of accuracy in data entry, reporting, and documentation
• Proactively identifies and corrects errors and follows established procedures meticulously

• Works effectively with logistics, finance, and technical teams
• Facilitates smooth handovers, shares relevant information, and contributes to team‑based problem solving

• Utilises CRM, ERP, and reporting tools to manage workflows and track orders
• Applies digital tools to improve efficiency and accuracy in administrative tasks

• Proactively identifies inefficiencies and suggests process or system improvements
• Demonstrates ownership, continuous learning, and a focus on operational enhancement

• Prioritisation, order accuracy, procedural compliance, deadline management
• Empathy, conflict resolution, stakeholder engagement, service orientation
• Error detection, record integrity, procedural discipline
• Interdepartmental communication, coordination, teamwork
• Accountability & Responsibility for tasks undertaken, quality of work, and behaviours
• Tool fluency, digital literacy, workflow optimisation
• Problem‑solving, innovation, process improvement, self‑direction

• Order processing accuracy and turnaround time
• Customer and stakeholder satisfaction scores
• Timeliness of machine delivery and preparation
• CRM data quality and reporting effectiveness
• Task completion rate

Please apply with your CV via the apply button