Product Manager

Employment Type: Full time
Location: UK, Kent or Bristol
Working Pattern:Hybrid, 3 days per week in office.
Closing Date: 22nd March 2026

We’re looking for a
Product Manager
to drive the evolution of our Embridge productised services, with a primary focus on our Business Transformation as a Service (BTaaS) offering. This is a fantastic opportunity for someone who thrives on innovation, shaping service-led propositions and ensuring our offerings remain competitive and aligned with market needs.

This role is critical in ensuring our transformation services deliver measurable value to customers. Acting as a key link between sales, marketing, delivery, and customer success, the Product Manager will help define service propositions, develop go-to-market strategies, and continuously optimise offerings based on customer feedback, industry trends, and commercial insights. The role also involves identifying gaps in our portfolio and evaluating strategic partnerships whether technology providers or consultancy firms to strengthen our service capabilities.
A critical aspect of this role will be evaluating market trends, identifying gaps in our portfolio, and assessing where strategic partnerships may be required to enhance our offerings. Where relevant, the Product Manager will be responsible for recommending and shaping partnerships with technology providers or consultancy firms, ensuring we have the right expertise and solutions in place to meet customer needs effectively.
Unlike traditional software product management, this role is service-led, focusing on developing and managing structured transformation offerings rather than software feature roadmap. While our integration platform plays a role in our portfolio, the primary focus is on driving strategic service innovation – ensuring BTaaS delivers tangible value, enhances customer experience, and strengthens our competitive position.
This is an exciting opportunity for someone who thrives on innovation, commercial strategy, and customer-centric thinking. The ideal candidate will be passionate about business transformation, value-led service models, and shaping offerings that make a measurable impact – whether through internal development or strategic partnerships that enhance our capabilities.

• Health benefits and paid volunteer days
• Pension contribution
• Excellent career progression
• Unit4 certifications

Product strategy and roadmap

• Develop and own the BTaaS and productised services roadmap, ensuring alignment with customer needs, industry trends, and commercial goals.
• Define clear value propositions, pricing models, and positioning strategies to maximise adoption and ROI.
• Conduct market research and competitor analysis to identify emerging trends, competitor positioning, and portfolio gaps.
• Identify and recommend strategic partnerships (technology or consultancy) where appropriate, to strengthen our offerings.

Service definition and development

• Define clear service propositions, value statements, and commercial models for productised services that address customer pain points and evolving business challenges.
• Work with delivery teams to standardise, enhance, and refine existing service offerings, ensuring they are repeatable and scalable.
• Create and maintain comprehensive product documentation, including service descriptions/product sheets and commercial models.
• Oversee the development of supporting assets, including frameworks, documentation, and sales enablement materials.

Go-to-Market and commercialisation

• Define go-to-market strategies and pricing models for all product offerings.
• Partner with sales and marketing to create compelling messaging, sales collateral, and campaign plans.
• Partner with marketing to understand customer personas and ensure that services are effectively positioned to meet their needs.
• Provide training and enablement to sales teams, ensuring they can articulate value propositions effectively.
• Oversee commercial performance, making data-driven recommendations to optimise revenue and customer adoption.

Customer and market insight

• Gather feedback from customers, sales, and delivery teams to refine service…