Fleet Administration Assistant

About this Role

As a Fleet Administration Assistant, also known in the industry as a Customer Service Executive or Rental Operations Executive, you will be at the heart of our Truck and Trailer branch operations. This role focuses on keeping vehicles compliant, customers informed, and fleet activity running smoothly, balancing operational detail with excellent customer service.

• Managing day to day fleet administration for trucks and trailers at branch level.
• Carrying out detailed vehicle check in and check out inspections.
• Coordinating maintenance, MOTs, repairs, and planned servicing.
• Communicating with customers regarding vehicle condition, servicing, and damage.
• Working closely with engineering, fleet services, and internal support teams.

You enjoy working in a busy operational environment and feel comfortable balancing customer conversations with hands on fleet responsibilities. You are organised, confident communicating clearly, and able to make practical decisions while remaining calm and professional.

• A full, valid UK driving licence.
• Experience in a customer service, transport, or operational environment.
• Comfortable using Microsoft Office including Word, Excel, and Outlook.
• Strong written and verbal communication skills.
• A practical, detail focused approach to inspections and administration.

If you do not meet every requirement but feel this role fits your skills and potential, we still encourage you to apply. We value transferable experience and the right attitude.

Dawsongroup Truck and Trailer is part of Dawsongroup, a leading asset rental business with over 90 years in business and more than 50 years in asset rentals. We support customers nationwide with reliable, well maintained vehicles and a service led approach built on trust and long term partnerships.

• A well established name in truck and trailer rental.
• Strong focus on safety, compliance, and customer care.
• Investment in people, systems, and fleet quality.
• Values driven by integrity, accountability, and teamwork.
• Recently acquired by KKR to support long term growth.
• Operation across 11 countries with more than 32,000 assets.
• Award winning support and long-standing client partnerships.
• One of the UK’s leading independent asset rental and contract hire businesses.

We believe in building careers that last and supporting people as they grow within our business. You will join a stable organisation that offers structure, development, and long term opportunity.

• Funded training and development.
• 24 days standard leave allowance plus your Birthday, plus Bank Holidays, plus up to 10 days extra through time served and purchase schemes.
• Life assurance, wellbeing and mental health support.
• Clear internal progression pathways across the group.

Dawsongroup is an equal opportunity employer. We encourage applications from candidates of all backgrounds and experiences.

If you are looking to develop your career with an asset rental business that genuinely values people and professionalism, we would love to hear from you. Our people are our greatest asset, and we are always keen to welcome those who want to grow with us.

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