Partnership Executive

About The Role

RAC has an exciting opportunity for a highly organised Partnership Executive to join our Insurance division on a 12 month fixed term contract. Working closely with our Head of Corporate Partnerships, you will support the day-to-day management of one of our largest insurance partnerships, helping to maintain strong governance, operational performance and effective issue management in a fast-paced environment.

Alongside this, you will also support our wider divisional contract and supplier governance framework, maintaining contract database, tracking contract milestones, coordinating due diligence requirements and ensuring processes meeting internal legal and regulatory expectations.

Based at our Bradley Stoke, Bristol office on a hybrid model, this is a great role for someone who enjoys variety, data and problem-solving, with a balance of partnership interaction, operational governance and contractual administration.

• Prepare agendas, minutes and action logs and meeting packs for internal and/or partner facing meetings, ensuring actions are followed up and closed off

• Track SLA performance, analyse operational MI and complaint’s themes, highlighting issues or trends

• Log, triage and coordinate partner issues, ensuring timely updates and clear communication

• Support partner change activity by tracking progress and coordinating updates

• Create clear, polished PowerPoint presentations for reviews and governance forums

• Build effective working relationship with internal and external stakeholders

• Maintain and update the contract database for insurance partnerships and suppliers

• Track contract renewals, variations, notice periods, expiries and lifecycle events and work with the contract owner and legal team to meet those deadlines

• Work with Insurance partners to obtain annual due diligence, business continuity and exit plan documentation and obtain financial checks, credit scores and risk assessments

• Assist with ensuring legal processes and approvals are followed for contract changes

• Prepare documentation and evidence for internal and external audits

• Experience in supporting partnerships, supplier or stakeholders in an operational, analytical or governance-focused role

• Data analysis capability with the ability to identify trends and present clear insights

• Excellent organisation and prioritisation skills, with the ability to manage multiple tasks and stakeholders and maintain accurate documentation of processes

• Strong written and verbal communication skills and confidence interacting with stakeholders at all levels, including Executives

• Strong PowerPoint and Excel skills, capable of producing high-quality, content focussed presentations and data analysis

• High attention to detail and ability to work at pace

• Initiative, problem-solving ability and a willingness to learn and improve processes

• Experience in insurance, financial services or regulated environments (desirable)

• Understanding of contractual SLAs, operational MI or contact – centre – related metrics

Based in our Bradley Stoke, Bristol office with hybrid working. Typically two days per week on site.

This is a 12 month FTC with potential to become permanent.

Enjoy a competitive salary plus automatic enrolment in our Owning It Together Colleague Share Scheme, giving you a unique opportunity to share in RAC’s future success.

Get started with a free RAC Ultimate Complete Breakdown Service from day one, plus access to a car salary sacrifice scheme (including electric vehicle options) after 12 months, delivering serious tax savings.

Enjoy 25 days annual leave, plus bank holidays. We also support work–life balance with paid family leave, flexible schedules and practical resources to help navigate personal commitments.

Benefit from a pension scheme with up to 6.5% matched contributions alongside life assurance cover of 4× salary (10× optional with flex benefits), designed to support you long-term.

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