Helpdesk Consultant

Position: Helpdesk Consultant (Full-Time)
** Testimonial from our recently promoted Helpdesk Consultant.
** Archie who has been recently
** promoted to Team Leader.** "I have benefited from both the in-house training as well as the encouragement and sponsorship of both the company and my managers to undertake external qualifications. There is a clear progression path internally and resources are made easily available to plot your own career journey yourself. One unexpected benefit is the ability to gain mentorship from another member of the company with great experience and tutorship that they are happy to share."
* Communication skills such as answering calls and responding to clients’ emails
* Enjoys working in a fast-paced work environment, with the ability to work to tight deadlines
* Have a collaborative approach to work, willing and able to work with other team members to complete tasks
* Organised approach with the ability to prioritise tasks and workload effectively
* Able to use MS office (Outlook, Word, Excel)  dependant on role level   only available to select during our annual benefits window, in November each year Hargreaves Lansdown is the UK's number one platform for private investors. Our purpose is to empower people to save and invest with confidence, and today, we are trusted with more than £120 billion by over 1.7 million clients.

We are based in the heart of Bristol now with over 2,000 colleagues. We believe we have a workplace like no other, with constant learning, dynamic teams and a great ethos. We're steered by our core values that promote service, quality, innovation, and opportunity in everything we do.

For more information about careers at HL and to see all our vacancies, please visit our .
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