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Sales Support Manager

Job in Bristol, Bristol County, BS1, England, UK
Listing for: Hollybank Trustees Ltd
Full Time position
Listed on 2026-06-21
Job specializations:
  • Business
    Business Development, Client Relationship Manager
Salary/Wage Range or Industry Benchmark: 40000 - 60000 GBP Yearly GBP 40000.00 60000.00 YEAR
Job Description & How to Apply Below

Location: Hybrid / Colston Ave, Bristol BS1 4UA
, UK

Job type: Permanent / Full-time

Sector and subsector: Business Operations | Business Support

Salary: Negotiable salary

Job Title: Sales Support Manager

Department: Intermediary Sales

Location: Bristol

Hours of Work: Monday to Friday 9:00am - 5:00pm

Role Purpose

The Sales Support Manager will lead and develop a high-performing Sales Support Team within the UK Financial Services sector. This role is pivotal in enhancing client experience, supporting Business Development Managers (BDMs) and driving operational efficiency to enable growth.

Key Responsibilities
  • Manage and mentor a team of Sales Support Executives, fostering collaboration and accountability.
  • Oversee first-line support for advisers and wholesale clients, ensuring timely and accurate handling of onboarding, documentation and compliance processes.
  • Drive preparation of tailored presentations, proposals and marketing materials.
  • Ensure CRM systems are accurate and up-to-date, and monitoring pipeline progress and KPIs.
  • Support research and segmentation of target markets, coordinate follow-up on marketing campaigns and schedule meetings for RDs.
  • Provide actionable analytics to improve sales effectiveness and client retention.
KPIs & Success Metrics
  • Operational Efficiency (time saved for RDs)
  • Accuracy of CRM data and reporting.
Knowledge,

Skills & Qualifications
  • Strong knowledge of UK fund distribution and FCA regulations.
  • Proficiency in CRM systems and Microsoft Office Suite.
Beneficial Skills
  • Knowledge of Consumer Duty and Operational Risk Management.
Beneficial Qualifications
  • Degree or equivalent
  • Proven experience in team leadership within financial services.
Beneficial Experience
  • Experience in managing hybrid teams.
Essential Personal Qualities
  • Excellent communication, organisational and problem solving skills.
  • Analytical mindset with ability to interpret data for decision-making.
Benefits
  • Competitive salary with annual salary reviews
  • 9% non-contributory pension
  • Annual discretionary bonus scheme
  • Private Healthcare Scheme with Dental and Optical Care
  • Death in Service at 5x Annual Salary
  • Training for IOC and other relevant qualifications
  • Cycle2

    Work Scheme
  • Your Birthday off
  • 13 weeks full paid maternity leave
  • 2 weeks full paid paternity leave
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