Digital Product Manager

About the role

Hargreaves Lansdown (HL) is looking for an experienced Digital Product Manager to lead the strategy, roadmap and development of innovative digital products. You’ll shape the product vision, gather requirements and work closely with cross‑functional teams to deliver outstanding digital experiences for our clients.

• Set and communicate a clear product vision and strategy aligned with business objectives and client needs.
• Lead journey digitisation and automation initiatives, replacing manual and paper‑based processes and reducing client contact.
• Drive measurable improvements in conversion, completion times and Net Ease using funnel analytics and client insight.
• Use market research, competitor analysis and client feedback to identify new product opportunities and improve existing journeys.
• Create and maintain detailed product roadmaps, prioritising features and initiatives based on strategic impact, client value and technical feasibility.
• Turn business requirements into clear product specifications, user stories and acceptance criteria.
• Work closely with engineering, design, marketing and operations teams throughout the product lifecycle from ideation through launch and optimisation.
• Partner with operations and helpdesk teams to identify and remove avoidable contact, manual work and failure demand from transfer journeys.
• Champion your products by communicating updates, benefits and value to internal stakeholders and external clients.
• Monitor product performance using relevant metrics and data, identifying opportunities for improvement and future development.
• Manage stakeholder expectations and build strong relationships with key business partners.
• Ensure products comply with relevant regulatory requirements within the financial services industry.

• Proven experience as a Digital Product Manager, ideally within financial services or Fin Tech.
• Strong understanding of agile development methodologies, including Scrum and Kanban.
• Track record of launching and managing digital products from conception through to retirement.
• Excellent analytical and problem‑solving skills, with the ability to interpret data and make informed product decisions.
• Strong communication, presentation and interpersonal skills, with ability to influence and collaborate across diverse teams and stakeholders.
• Proficiency in product tools such as Jira, Confluence and Amplitude.
• Solid understanding of UX principles and design thinking.
• Experience with asset management products and services highly desirable.
• Self‑starter who can shape their own roadmap and priorities without waiting for instruction.

• Salary: £60,000 – £65,000 per annum, depending on experience.
• Discretionary annual bonus (subject to performance).
• Annual pay review.
• 25 days of holiday plus bank holidays, with an additional one‑day Christmas closure.
• Option to purchase an additional 5 days holiday during the annual benefits window.
• Flexible working options including hybrid work.
• Enhanced parental leave.
• Pension scheme up to 11% employer contribution.
• Income protection and life insurance.
• Private medical insurance, health care cash plans including optical, dental and outpatient care.
• Health screening programme.
• Wellbeing support including confidential counselling, remote GP and wellness coaching.
• Travel to work schemes with bike storage and shower facilities.
• Paid volunteering days per year.

Permanent, full‑time position of 37.5 hours per week, Monday to Friday, based in Bristol with hybrid flexibility.

Hargreaves Lansdown is an inclusive employer that values diversity. We encourage applications from all individuals regardless of race, religion, gender, sexual orientation, national origin, disability or age. This role may also be available on a flexible working or part‑time basis. Please note we are unable to provide employment sponsorship.