Process Improvement Analyst

• Work across teams and functions to understand current ways of working
• Identify quick wins and practical improvements
• Support organisation-wide transformation and connect people and processes
• Review existing processes and agree clear improvements
• Use data and operational insight to highlight where improvements are needed

• Curiosity, collaboration, and confidence working with people at all levels
• Strong communicator who can listen and challenge constructively
• Analytical and practical, with the ability to quickly understand problems
• Comfortable mapping processes and facilitating discussions
• Proactive, adaptable, and focused on making realistic improvements
• Passionate about improving outcomes for colleagues, clients, and the wider business

Demonstrates strong analytical skills and the ability to facilitate discussions for process mapping and improvement. Focuses on collaboration and communication to drive organization-wide transformation and enhance outcomes for stakeholders.

• Process Mapping
• Analytical Skills
• Collaboration
• Strong Communication
• Proactive Improvement

• Curiosity
• Confidence
• Adaptability
• Listening
• Constructive Challenge

• Operational Insight
• Process Improvement
• Organizational Transformation
• Stakeholder Engagement
• Data Analysis