Business Support Officer
Job in
Bristol, Bristol County, BS1, England, UK
Listed on 2026-08-20
Listing for:
Blue Arrow
Full Time, Part Time
position Listed on 2026-08-20
Job specializations:
-
Business
Office Administrator/ Coordinator, Business Administration
Job Description & How to Apply Below
Salary: £14.20 per hour
Location:
Bristol
Hours:
Monday - Friday 8am - 5pm
Till December 2026 (will possibility of extension)
3 days a week on site
Purpose of the job
Provides a range of business support functions to support internal and external customers. This may require service-specific skills and knowledge.
Key job outcomes/accountabilities
* Provide a range of business support services for one or more service areas, taking ownership and responsibility.
* Make real time service decisions in response to operational issues in line with local procedures and established guidance.
* Demonstrate the council's values:
Dedicated, Respect, Ownership, Curious, Collaborative.
* Carry out specific administrative tasks requiring a discrete skill or in-depth knowledge base.
* Respond to enquiries from internal and external customers and stakeholders including escalated issues, resolving at the point of contact where possible.
* To carry out, monitor and reconcile financial transactions.
* Prepare and provide documentation and information.
* Check service delivery and processes are in line with local guidance and legislation.
* To own and drive forward process improvements.
Responsibilities
- * To communicate effectively with colleagues, senior management, internal customers and external agencies.
* May involve direct contact with citizens of Bristol including escalated issues with difficult customers.
* To deal with escalated issues within the business support area.
* To take responsibility for own day to day operational issues.
* To work within legislative and procedural guidelines
* This is an office based role that may require travel to different sites.
* To manage own performance and to maintain a high standard in the following competency areas as outlined in 'My Performance':
Teamwork, Customer Service, Delivery, Change, Interpersonal Skills, Planning and Organising, Problem Solving and Decision Making, ICT Skills, Administrative, Project Management, Analytical.
Apply today
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