Data Insights & Business Intelligence Analyst

The Role

On behalf of our client, we are seeking a Data Insights & Business Intelligence Analyst to join their team in central Bristol. This role supports SLS operations by producing and analysing reporting, ensuring performance aligns with strategy and regulatory requirements.

Reporting to the Senior Operational Governance and Continuous Improvement Manager, the position combines data-led insight, resource and financial forecasting, and process optimisation. It plays an important part in supporting strategic decision-making and continuous improvement across the team.

Responsibilities

Responsibilities within this role will include:

• Prepare internal and external management information reports and submit them within required deadlines, ensuring accuracy.
• Analyse MI and provide clear, actionable commentary for teams and stakeholders.
• Prepare papers and supporting analysis for governance committees.
• Work with Operations and Customer Contact teams to develop FTE forecasts and resource plans.
• Monitor, track and forecast departmental performance against budgets, producing related financial reports.