Implementation and M&A Transformation Lead, PA

At Gallagher Benefit Services, you’re a trusted partner to organizations navigating some of their most important people decisions. We help clients build better workplaces, where people feel supported, empowered, and inspired to thrive. Whether it’s shaping benefit strategies, designing wellbeing programs, or advising on workforce challenges, the work you do here creates meaningful change for businesses and the people who power them.

We’re a community of bold explorers, trusted experts, and compassionate partners; working side by side to solve problems, and shape the future of work. Here, curiosity is encouraged, collaboration is second nature, and your ideas have room to grow. If you’re looking for a place where your contribution matters and where you can help build a better world of work;

think of Gallagher.

Are you ready to lead transformative change in a dynamic, fast-paced environment? Gallagher, one of the world’s largest insurance brokerage and risk management firms, is seeking an Implementation and M&A Transformation Lead to join our Pensions Systems Department. This is a unique opportunity to shape the future of our pension administration services and play a pivotal role in our strategic transformation and M&A activities.

The Implementation and M&A Transformation Lead will play a key role in delivering Gallagher’s strategic transition from legacy pension administration platforms to a more scalable, standardised and future-state operating model. The role requires a senior, outcome-focused individual who can combine transformation leadership, migration delivery expertise, implementation methodology design, stakeholder engagement, technical understanding and leadership of specialist teams.

The ideal candidate will be able to operate across business, technology and operations, helping bridge the gap between strategic intent and practical delivery. They will understand how to build controlled and repeatable migration methods, how to support complex implementation and migration activity, how to work with specialist data and calculation teams, and how to influence stakeholders across a complex transformation environment.

The role requires someone capable of leading through ambiguity, shaping delivery methods, supporting decision-making, challenging constructively and ensuring migration activity results in sustainable operational outcomes. The successful candidate will need to balance strategic transformation thinking with practical migration delivery discipline.

• Lead Transformation: Design and embed a scalable, automation-led migration methodology to transition pension schemes and operational capabilities to Gallagher’s future-state operating model.
• Drive M&A Integration: Support merger and acquisition activities by assessing acquired platforms, shaping migration strategies, and embedding lessons learned into future processes.
• Ensure Operational Readiness: Collaborate with stakeholders to ensure smooth adoption of new tools, processes, and ways of working, improving operational efficiency and member experience.
• Foster Innovation: Identify opportunities to leverage AI, automation, and analytics to enhance migration methodologies and drive continuous improvement.
• Lead Teams: Manage and develop specialist teams, ensuring consistent quality standards and effective collaboration across data transformation, calculation analysis, and migration delivery.

We’re seeking a senior leader with a proven track record in transformation and migration delivery. The ideal candidate will have:

• Extensive
  
  Experience:
  
  Leading complex implementation, migration, or technology-enabled change initiatives.
• Methodology Expertise: Designing and embedding repeatable,…