Organisation Design Specialist

Job Title:

Organisation Design Specialist

Req

Job Function: HR

Posting

Start Date:

19/10/2026

Posting End Date: 28/10/2026

Division:
People & Culture

Job Location:

G  Bristol - Assembly, G
-Birmingham-Three Snowhill, G
-London-BTHQ One Braham

Advertised Salary:
Competitive + Excellent Benefits

The Organisation Design Specialist plays a key role in improving organisational effectiveness and ways of working, leading organisation design activity across change initiatives and operating model transformations from concept through to implementation.

You'll join the Design & Delivery Team, supporting a wide range of group-wide organisation design projects across BT. Working closely with People & Culture Partners, Directors and senior business leaders, you'll help shape effective organisational structures, operating models, governance frameworks and ways of working that support the delivery of business strategy.

This is a highly varied role where you'll work across projects of different sizes and complexity, partnering with stakeholders from across all functions.

You'll help champion organisation design best practice across People & Culture, sharing insights and driving consistent, high-quality delivery.

• Accountable for owning and delivering organisation design projects as part of BT's operating model transformation agenda.
• Support senior stakeholders and People & Culture Partners through operating model transformations by facilitating current-state assessments, designing target operating models and contributing to transformation roadmaps across organisational structures, governance, decision-making, skills, capabilities and ways of working.
• Provide organisation design and effectiveness expertise and coaching to senior business and People & Culture stakeholders, including interventions to address organisational, team and leadership challenges.
• Lead regular and ad hoc reviews of organisation design best practice, bringing external insights and industry standards into BT.
• Apply specialist knowledge and organisation design expertise to provide advice, guidance and practical solutions to business challenges.
• Work collaboratively across a global, matrixed organisation, adapting your approach to different stakeholders and delivering successful outcomes.

• Organisation Design & Operating Models:
  Experience assessing organisational structures, processes and capabilities, and designing effective operating models that improve organisational performance.
• Stakeholder Management & Partnering:
  Ability to build trusted relationships and influence senior stakeholders across a large, complex organisation.
• Storytelling, Influencing & Change:
  Able to communicate complex concepts clearly, create compelling cases for change and support successful adoption of new ways of working.

• Systems Thinking:
  Sees organisations as interconnected systems and takes a holistic approach to solving complex challenges.
• Commercial Acumen:
  Uses business knowledge and commercial awareness to inform decision making.
• Data Analysis & Decision Making:
  Uses data and insight to make recommendations and prioritise effectively.
• Job Analysis & Role Sizing:
  Experience of job architecture, job evaluation or role sizing methodologies.
• Ownership & Accountability:
  Takes responsibility for outcomes and makes decisions that benefit the wider organisation.
• Growth Mindset:
  Embraces learning, experimentation and continuous improvement.
• Excellent Communication
  
  Skills:
  
  Able to translate complex organisational concepts and data into clear, actionable insights.
• Consulting
  
  Experience:
  
  Experience with in management consulting or an internal consulting environment desirable.
• People &…