Resource Manager; BTG
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Business
Operations Management, Regulatory Compliance Specialist
Job Description & How to Apply Below
Location: West of England
Role profile
The Resource Manager is a key member of Business Transactions Group ("BTG"), responsible for managing and optimising the allocation of client work across lawyer teams to ensure matters are staffed effectively, profitably and fairly.
This is a standalone role within BTG and will suit someone who is keen to establish and implement a professional, transparent approach to resource management, managing capacity data efficiently and using insights to support delivery success, career development, fair and inclusive work planning and allocation and a positive team culture.
Working closely with Partners, Service Line Leaders, Delivery Leads, Project Managers, Practice Leads and team members, you will act as a trusted advisor on resourcing. You will build strong, trust-based relationships and use your gravitas and understanding of the work to make informed resourcing decisions that balance client needs, individual workloads, skills, interests and development goals. Over time, the role is expected to evolve and expand to support resource allocation across all service lines.
The postholder will work closely with the Commercial and FIG partners to design and implement an effective resourcing model as appropriate and will engage with all service lines to understand, pilot and refine resourcing models that meet their needs, contributing to a consistent work allocation approach across the BTG Practice Group.
The BTG is a core part of Osborne Clarke, accounting for around a third of our business. It brings together three service lines:
Corporate, Commercial and our Financial Institutions Group.
Corporate team advises on the full spectrum of corporate work, including mergers & acquisitions, private equity, emerging company/venture capital, equity capital markets, corporate governance and reorganisations/simplifications, with a focus on Technology, Media & Telecommunications, Energy & Energy Transition, Life Sciences & Healthcare, Financial Services, Infrastructure, Mobility, Retail & Consumer and The Built Environment
Commercial group provides leading-edge business solutions for clients ranging from high-growth start-ups to major multinationals, covering the full range of commercial activity, including strategically important and cross‑border projects.
Financial Institutions Group focuses on clients across the financial services sector, combining deep regulatory expertise with strong transactional and commercial capability.
This is a permanent role that can be based out of our Bristol or London office.
Key responsibilities1. Work allocation and utilisation
- Allocate client work across BTG to ensure effective staffing, fair workloads, and optimised productivity and profitability.
- Maintain an up‑to‑date view of lawyers’ skills, interests, experience and utilisation to provide swift, options‑based resourcing recommendations.
- Monitor hours, utilisation and pipeline to identify over‑ and under‑utilisation, flag issues early and recommend solutions, including alternative resourcing options (e.g. LPMs, OC Solutions, technology, contractors).
- Monitor resource requirements and anticipate busy/quiet periods across individuals, service lines and locations.
- Support forward planning by working with BTG leadership on client demand, pipeline and priorities, proactively resolving resourcing conflicts and escalating only where necessary.
- Manage holiday and leave requests from a resourcing perspective, especially around peak periods, balancing client delivery with wellbeing and work‑life balance.
- Build trusted relationships with lawyers at all levels and locations to understand workload, skills and career aspirations (with…
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