Senior User Researcher

Senior User Researcher
££60,000 - £65,000 GBP
Pension 8%
Hybrid WORKING
Location: Bristol/Leeds/Birmingham/Glasgow, Central London, Greater London - United Kingdom Type: Permanent

We're looking for a Senior User Researcher to join a growing digital consultancy delivering impactful transformation projects across the public and private sectors. You'll work alongside designers, product managers, developers and delivery teams to uncover user needs, influence product direction and ensure digital services are built around real people.

This is a fantastic opportunity for an experienced researcher who enjoys leading discovery, mentoring others and helping organisations make evidence-based decisions.

As a Senior User Researcher, you'll lead research activities across complex digital programmes, ensuring products and services are shaped by genuine user insight. You'll work closely with multidisciplinary teams and senior stakeholders, championing user-centred design from discovery through to delivery.

Responsibilities

• Plan and lead qualitative and quantitative user research across the full product lifecycle.
• Turn research findings into clear, actionable recommendations for product and design teams.
• Work closely with designers, developers and Product Managers to shape user-centred digital services.
• Facilitate workshops and pre...